of TripAdvisor Travelers recommend this hotel
"Good location, but I think there is better"
I'm a devoted Hyatt customer, but my experience at this location makes me reconsider my loyalty due a lack in consistent service/courtesy. Location is great, but you can find a hotel that isn't surrounded by streets at night that may keep you up. The hotel is clean, feels a bit dated, but not enough to declare it a charm in character. Just a lack in upkeep. Room service food is too bland for the price. Use GrubHub. Some staff are courteous, some aren't. Very inconsistent. Room walls/windows are thin. You'll hear people in bathrooms, conversations thru the HVAC.
"Bad accommodation for the price"
I will never stay there again. It wasn't worth the price at all. Service was terrible with front desk. Room was ver average and not clean. Not concerned at all. I will definitely choose somewhere else when I come again.
"Great stay and a grand hotel"
Check-in was easy (especially if you are a Hyatt Rewards member and use digital check-in). The associate at check-in was friendly, efficient and welcoming. Room had all the amenities, was spacious and everything worked. The hallways are long and it was a long walk to my room, so the layout is not the best.
"Good Place to Stay"
I was at this hotel for four nights. It is very well located to access Walter E. Washington Convention Center and also at borderline for downtown and Chinatown. Walking distance to Constitution Ave, thus the museums, Capitol, Washington Monument and Lincoln Memorial. Enjoy Starbucks just inside the hotel. The housekeeping is effective and makes the room pretty early in the day. At this point I experienced some inconvenience since house keepers had begun cleaning the room before 1200 o'clock check out time and had already trashed some of my belongings when I came back to really check out.
"A Grand Stay for Sure!"
Although just for one night, I have to say my stay was wonderful. The front desk staff was courteous and helpful. My room was clean and comfortable. The location was really terrific in the heart of the city. I wish I had more time to enjoy the hotel and area.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM