of TripAdvisor Travelers recommend this hotel
"Money well spent"
Since it was our 20th anniversary, I was looking for somewhere special and that was close to the museums. The Grand Hyatt met those conditions and went beyond. The staff was exceedingly friendly and accommodating. It was close enough to the Smithsonian Museums to walk and enjoy. A very wide variety of restaurants were close by. All in all, perfect!
"Anyone cleaning rooms'"
Dust everywhere. There was dust behind tissue box, under towels on shelf, lamp cords, desk. Took plenty of photos of the uncleanliness. Does not seem there is quality check by house staff manager. Rude staff. Lobby transmits noise, and it was noisy after midnight. Challenging to sleep. Incredibly disappointed.
this hotel is conveniently located. a high-end mall across street, many restaurants only a few blocks away. less than 10 mins walk will take you to most of the museums in DC. The hotel condition is fine. Guess room may need some update. Staff are very nice and friendly.
I would recommend this hotel for those staying in DC for business or leisure. The hotel is centrally located and within walking distance of many restaurants and retail stores. The room quality is what you'd expect of a Grand Hyatt or other luxury hotels. The staff was very attentive, especially the front desk staff and those working in the lounge area and restaurants.
I stayed here for a conference, and its location was incredibly convenient. I wish I could have spent more time in my room! It was so tranquil and comfortable, I loved coming back each evening. The staff was very polite and went out of their way to make my stay more comfortable! Would recommend to anyone!
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM