of TripAdvisor Travelers recommend this hotel
"Great location to launch your DV trip"
This is a great place to stay to walk to museums, foes theatre and monuments. The basketball arena is close as well. Easy to walk to nearby restaurants. Staff very helpful and friendly. Ford theatre is down the block
Excellent location. Within 15 minutes or so walking distance of Capital Bldg, monuments, White House. Many restaurant choices close by. Maid service could have been better but front desk quickly accommodated her short comings.
"Pricey hotel not worth the price"
Grand Hyatt Hotels are usually worth the extra money, but this one was not. The location was fantastic with the metro station located a couple of levels down in the hotel. We were on the Club Level but the room was very small and dated. The bath room fixtures were old and the grout was dirty. It was a king room but only had one nightstand. The channel we liked to watch was only offered in analog (must be because it was Fox News.)
"Good hotel in a great location near Convention Center and Metro"
I agree with the previous reviewer: this is a typical Hyatt conference hotel. The room is adequately appointed -- no surprises. My room faced the interior of the hotel into the the large central atrium, lots of noise and echo. Hard to complain though since the location is close to the metro, stores, restaurants, the convention center, you name it. There's a Starbucks in the lobby. Room service was just OK. They could expand their menu with more healthy options. The rooms do not have a mini-bar but they do have a mini-refrigerator. There's a big bath/shower, toiletries are not special. Front desk was friendly and helpful and that in itself is worth the stay.
"Great location, friendly staff"
Great location, super friendly staff, willing to help with directions, event and restaurant suggestions. Only disappointment was pool is a smaller lap pool (not great for kids) and no hot tub. Food was tasty (confedence dining)
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM