Nestled in the exclusive Midtown area, Grand Hyatt New York is within easy access of many of the city's hotspots, including shopping centres, theatres and spas, all just minutes away from the hotel by foot or subway.
Love this hotel.Comment of B. Patricia , United States the 2016-01-15
The Grand Hyatt is a great hotel in the perfect location for Manhattan business and fun. Prestigia's price beat all the competition so this was a no-brainer.Comment of W. James , United States the 2016-01-07
Pleasant stay!Comment of R. Sonia E. , United States the 2016-01-04
Lage, Lage, Lage.Comment of A. Till , Germany the 2016-01-02
We stayed durning the snow storm. The employees were amazing!Comment of W. Sandi , United States the 2016-01-02
Die Lage neben der Grand Central Station ist perfekt. Das Essen halt wie in Amerika so ueblich. Dies bedeutet Mc Donald's ist nicht wirklich schlechter nur günstiger. Wer das mag kann auch mehr ausgeben z. B. im Grand Hyatt Restaurant. Es gibt sicherlich preisgünstigere Alternativen aber die Lage ist halt perfekt. Das Zimmer und die Sauberkeit war ok. Wenn man allerdings deutsche Hotel Standards anwendet gaebe es sicher die Eine oder Andere Sache zu kritisieren. Ich wuerde dieses Hotel aber wieder buchen.Comment of R. KARL-HEINRICH , Switzerland the 2015-07-17
The front office manager is fantastic!Comment of L. Gerald , United States the 2015-07-15
Loved it! Was greeted by a woman who upgraded us because we applied for hyatt gold club and checked in on yelp. She gave us tons of tips also! The Hyatt Gold Club breakfast is amazing and worth the extra money eapecially if you have your whole family with you.Comment of W. Taylor , United States the 2015-07-13
It was a very quick turn around for me, perhaps 12 hours or so and most of the time was spent either in Time Square or sleeping. But my experience was great in the hotel, almost made me wish I had a little more time in town. I had a good sit down in the bar for about an hour before I headed upstairs to sleep. The only thing I would recommend is remind the bar staff to provide receipt copies for us business travelers ;)Comment of S. Karl , United States the 2015-05-13
Zimmer im Grand Club lohnen sich. Aufmerksamer Service dort. Lage im Grand Central ist TOP! Hotel würden wir jederzeit wieder wählenComment of A. Guido , Germany the 2015-03-02
Initially we were given a noisy room but we were moved and the room was lovely - bathroom a little on the small side but overall great experience!Comment of S. Umberto , Australia the 2015-02-28
Location to grand central station.Comment of R. Ian , Australia the 2015-02-03
Clean, large room for New York, friendly staff, great location!Comment of H. Sonja , United States the 2015-01-21
Es la segunda vez que estoy en este hotel, es un buen hotel con una situación privilegiada, la estación de metro al lado y situado muy cerca de practicamente todos los lugares que visitamos los turistas, muy cerca tambien de los mejores restaurantes españoles (Toledo, Alcala y Solera) todos muy buenos pero me gusto especialmente el restaurante Alcala en la calle 44Comment of R. MERCEDES , Spain the 2015-01-19
Great place to stay. Very nice and clean only downside is the parking very expensive..Comment of N. PIERRE , United States the 2014-07-29
I didn't eat in the hotel, so I can't comment on the food, but the Deli in the Lobby that sells everything from coffee, candy, bananas, other food items and even wine is very handy. Ik have stayed here before and having the hotel on top of Grand Central Station is great. The people who run the hotel are extremely friendly and very nice.Comment of A. Rita , United States the 2014-01-10
Except location nothing was great.Very poor way of taking care of guests.If you are gold member its only for name sake.I booked because have always preferred to stay in Hyatt properties but after staying here hyatt is now my last option
"Great location, spacious room"
We got a great deal on this hotel so worked out quite reasonable. We got the cheapest room available - an ADA Queen, as we literally needed somewhere to sleep at night and explore by day. The hotel is so big and impressive as you walk into the foyer, staff were very helpful, and check-in was super fast. We arrived 15 minutes before official check-in time but we were able to check-in right away. There seemed to be more business-people than tourists staying here, but that made no difference to us. Our room was really spacious considering we booked a basic room. I couldn't fault the room at all in terms of space, cleanliness and facilities. As expected, we didn't get much of a view, but we didn't need one as we got the views elsewhere on our sightseeing excursions! Also, it would have been nice to have tea/coffee facilities in the room, but it wasn't a dealbreaker! The location was fantastic as there is lots to see in walking distance of the hotel, plus being located adjacent to Grand Central we were able to get around Manhattan and beyond easily by Subway. Due to the location there was a fair bit of noise from the streets below - roadworks and car horns, but this is the case for most hotels in Manhattan. A pair of earplugs resolves this issue. Would definitely stay here again and recommend to all.
"Average hotel and service for a 5 star hotel."
Not befitting a 5 star hotel. Hotel and room condition are poor. For almost $400 per nite, we expect better conditions. Front desk services should be better. Lots of areas to improve. However, hotel is at good location in NYC.
"Top Location in NYC."
Modern Sleek Hotel situated next to Grand Central was the perfect location for our stay in NYC. Very clean comfortable rooms, great Bar and drinks, views, dining atmosphere.... the whole package. Would highly recommend.
"Heavy Traffic Business Hotel"
Visited in October for business. Efficient staff help the place run well. MAID staff very kind. Central location works as near Bryant Park/Grand Central. The hotel itself has a rather worn look to it. Rooms have received a freshening up (hardwood floors) but overall - bland. The gym is too small for a property this size. Breakfast/lunch area was ok but wait staff excellent. It's expensive as expected for NY but that being said, could use a good scrubbing. Fix all the scratches in the elevators, update the 80's style dinning above the lobby. Property works for business but as a second choice if Andaz, etc not available.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM