Nestled in the exclusive Midtown area, Grand Hyatt New York is within easy access of many of the city's hotspots, including shopping centres, theatres and spas, all just minutes away from the hotel by foot or subway.
Love this hotel.Comment of B. Patricia , United States the 2016-01-15
The Grand Hyatt is a great hotel in the perfect location for Manhattan business and fun. Prestigia's price beat all the competition so this was a no-brainer.Comment of W. James , United States the 2016-01-07
Pleasant stay!Comment of R. Sonia E. , United States the 2016-01-04
Lage, Lage, Lage.Comment of A. Till , Germany the 2016-01-02
We stayed durning the snow storm. The employees were amazing!Comment of W. Sandi , United States the 2016-01-02
Die Lage neben der Grand Central Station ist perfekt. Das Essen halt wie in Amerika so ueblich. Dies bedeutet Mc Donald's ist nicht wirklich schlechter nur günstiger. Wer das mag kann auch mehr ausgeben z. B. im Grand Hyatt Restaurant. Es gibt sicherlich preisgünstigere Alternativen aber die Lage ist halt perfekt. Das Zimmer und die Sauberkeit war ok. Wenn man allerdings deutsche Hotel Standards anwendet gaebe es sicher die Eine oder Andere Sache zu kritisieren. Ich wuerde dieses Hotel aber wieder buchen.Comment of R. KARL-HEINRICH , Switzerland the 2015-07-17
The front office manager is fantastic!Comment of L. Gerald , United States the 2015-07-15
Loved it! Was greeted by a woman who upgraded us because we applied for hyatt gold club and checked in on yelp. She gave us tons of tips also! The Hyatt Gold Club breakfast is amazing and worth the extra money eapecially if you have your whole family with you.Comment of W. Taylor , United States the 2015-07-13
It was a very quick turn around for me, perhaps 12 hours or so and most of the time was spent either in Time Square or sleeping. But my experience was great in the hotel, almost made me wish I had a little more time in town. I had a good sit down in the bar for about an hour before I headed upstairs to sleep. The only thing I would recommend is remind the bar staff to provide receipt copies for us business travelers ;)Comment of S. Karl , United States the 2015-05-13
Zimmer im Grand Club lohnen sich. Aufmerksamer Service dort. Lage im Grand Central ist TOP! Hotel würden wir jederzeit wieder wählenComment of A. Guido , Germany the 2015-03-02
Initially we were given a noisy room but we were moved and the room was lovely - bathroom a little on the small side but overall great experience!Comment of S. Umberto , Australia the 2015-02-28
Location to grand central station.Comment of R. Ian , Australia the 2015-02-03
Clean, large room for New York, friendly staff, great location!Comment of H. Sonja , United States the 2015-01-21
Es la segunda vez que estoy en este hotel, es un buen hotel con una situación privilegiada, la estación de metro al lado y situado muy cerca de practicamente todos los lugares que visitamos los turistas, muy cerca tambien de los mejores restaurantes españoles (Toledo, Alcala y Solera) todos muy buenos pero me gusto especialmente el restaurante Alcala en la calle 44Comment of R. MERCEDES , Spain the 2015-01-19
Great place to stay. Very nice and clean only downside is the parking very expensive..Comment of N. PIERRE , United States the 2014-07-29
I didn't eat in the hotel, so I can't comment on the food, but the Deli in the Lobby that sells everything from coffee, candy, bananas, other food items and even wine is very handy. Ik have stayed here before and having the hotel on top of Grand Central Station is great. The people who run the hotel are extremely friendly and very nice.Comment of A. Rita , United States the 2014-01-10
Staff was exceptional. Rooms were quiet and tranquil. Loved crashing after a long few days in the city. Bathroom and shower were perfect. Staff met or exceeded all expectations. Was contacted on the way from airport to let me know my room would be ready
I travel a lot to NYC and will only stay at this hotel if nothing else is available. It is clean and the service is good, however, it is far too busy. The elevators were so crowded that it took me 30 minutes get to the lobby from the 30th floor. I participate in their reward program and have access to the club room and it was so crowded in the morning that I couldn't find a place to sit. The lobby is a zoo - there are a lot of people hanging out that I don't believe are staying in the hotel. In a pinch it will work but there are far better more secure hotels in NYC to choose from.
"A Wonderful Experience"
It was a great experience and the hotel was very nice! The staff went above and beyond to make our stay easy. They helped us print off items for our flight as well as tickets to shows we were attending!
"i was very disappointed."
1. The bathroom was dirty and remained dirty even after I told the front desk 2. There were no ammenities (diamond member). When I asked, they threw some shampoo and soap in a plastic bag and left it on the console. 3. The chest was not dusted the entire stay (6 nights) 4. The mini bar did not work. A replacement was brought however it was placed on the floor as it was too large. 5. No bottled water in the room. 6. I complained that the message light did not work. It was not fixed the entire stay and I missed a very important phone call 7. I wrote 2 letters to the hotel after my stay (September) and received no reply!
"Great Location, Not Great Rooms"
AWESOME location. Right next to Grand Central Station. Walkable to times square and "touristy areas." Quick train to upper east side. When you walk in the lobby of the hotel has a modern design and appears updated, unfortunately the rooms left much to be desired. The room was old and the bathroom was VERY old.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM