of TripAdvisor Travelers recommend this hotel
"Pleasant Short Stay"
Grand Lapa Hotel was undergoing renovations so we were upgraded to a Deluxe room on a higher floor. Although everything looks outdated like the old tube box tv, the room was clean and spacious. The big bathroom was clean and bright also. Most of the amenities in the room were provided, even the umbrella which came in handy as it rained almost the whole day. The lobby was still nice in its original olden decor. Reception were friendly. There was a shuttle bus that plied the hotel and Macau Ferry Terminal half hourly. However the free shuttle buses at Sands Hotel which is just next door is more convenient to take to other bigger newer casinos all over Macau.
"Travel back in time"
We shifted to this hotel from an ultra modern hotel on the Cotai strip. As we stepped in the lobby, it was shocking to see structures dating back by few decades. However leaving the visual sensibilities aside, the hospitality experience was excellent. Great helpful staff and services. Rooms have the look and feel of eightees, something that may not appeal to younger folks. But for me it was travel back in time when every little comfort of your home was provided in the hotel room. The hotel has couple of restaurants that provide probably the best cuisine in their category in entire Macau. NAAM deserves a special mention for its authenticity of Thai cuisine. Garden and swimming pool area is like a resort and one can spend lot of leisure time. Hotel is located next to Sands casino from where one can catch free shuttle to Cotai strip. Fisherman's warf and city centres are at walkable distance. Hotel provides free shuttle service every thirty minutes to Ferry terminal. Highly recommended.
"An average OK stay"
I stayed here for 2 days. Nothing much to be reviewed. The only minuses are the noisy renovation (that's okay it happens here and there) and the most unfriendly restaurant supervisor I ever met. On the second day, I went to the restaurant to have my breakfast, unfortunately I forgot to bring my coupon. I was greeted and asked my room number then I start to have my breakfast. In the middle of my breakfast a guy in suit (I assume he is the supervisor) name Mario brought me a bill and asked me to pay for 2 pax of buffet breakfast. I said I forget and I will give it later he left with a grumpy face. I have never have any issue like this before wherever I stayed.
Old hotel but well maintained. The hotel is currently under renovation and not really affect our stay as we were out during day time. Our room has been upgraded to a beautiful and peaceful resort view and with a balcony. We woke up to the sound of chirping birds and we thought we were holidaying in some resort! Housekeeping staffs that cleaned our room daily were very attentive. All hotel staffs we encountered were friendly and helpful. Moving around to other places in the city is no trouble,free casino buses are readily available at next door Sands and at nearby Ferry Terminal. We will surely be back.
"Spacious One-Bedroom and Great Service!"
We stayed one night and our experience was unforgettable although very short. We love the pool, they have a big one and one smaller which is temperature controlled. Close to fisherman's wharf where there are a few selections of restaurants. Our favorite was the Thai with seating outside and overlooking the bay. The hotel is 15-20 mins walking distance to the main casinos. Very nice at night. There is a free shuttle bus from the airport to Grand Lapa, drop off is at Sands Macao Hotel. Also the hotel has a free shuttle to the ferry station.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM