of TripAdvisor Travelers recommend this hotel
"Service with a smile."
What a stunning hotel! The staff are so helpful and friendly. The rooms are comfortable and spacious. Breakfast at the cafe is great. They took a bit longer with our pancake order and as an apology they sent over some extras. They even brought over som extras for my 10 month old daughter. The swimming pool is lovely with a great slide. I would definitely stay there again.
"Resort style hotel in a pleasant quiet area."
We stayed two nights and our family of three adults was given an upgrade to a room with a balcony view over the resort which was very nice. A fold up bed was brought to the room but our son said it was comfortable. Staff were very friendly and helpful. There is refurbishment being carried out in the hotel but our room was one of the older style rooms, still very comfortable and clean. The bathroom was very spacious with two sinks. The hotel has resort facilities for guests, pool, spa, gym. There are casinos and a number of restaurants and cafes. We liked the location to outside cafes, science museum, art museum and walking areas. The hotel shuttle runs every 30 minutes to the ferry station.
"Very nice hotel"
Room: The room was very nice! Uber modern, clean and spacious. The tv is also huge with a big selection of free movies. USB charging ports were helpful. Service: Everyone who provided service was amazingly friendly and helpful. Location: Perhaps for others the location might be a little tucked away from the main areas of Macao but for a couple we didn't have any problems. They also provide a shuttle but we never took it so not sure where it brings you to. Cons: Only small thing that bothered me about the hotel was the perfume used in the lobby, which was way too overpowering but this is just a small thing.
"Good Service and Great Location"
Booked a superior room on the hotel website, when arrive , they upgrade us to a suite. We are a family of four and the suite is huge.... Even the suite look a bit old fashion, it clean and nice. Breakfast is not that good. There is not enough staffs to handle so many guest. Swimming pool is clean and nice. Staff is well train... greet us from the lift, lobby and everywhere. We will be back again. Special thanks to Jason, Jun, Kamen, Miko and other staffs that make our stay so memorable
"Value for money!"
What I liked: - location - service (they easily resolved issues that I raised during my stay) - price - lobby area Needs improvement: - breakfast selection (sometimes food ran out) - breakfast restaurant seems understaffed (sometimes no visible staff) Special mention to the Filipino staff for making our stay memorable!
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM