of TripAdvisor Travelers recommend this hotel
I'm frequently traveling to Beijing and always stay at the Grand Millennium. The rooms are clean and its location is very convenient to get around town! I had the pleasure to meet Yang Yang the duty manager at the front desk a couple of times and she is just exceptionally nice and provides a great service! Always a great stay. Happy to come back in July.
"Good location but appalling service"
Pros: Good location Cons: took 1 hour to check in, check out service was non-existent, tried to overcharge me, rude staff at the counter, nobody greets you when you enter hotel, room still had previous guests mess in, getting fa piao very long and painful process Would not recommend - spend your money elsewhere
"A Haven of Mediocrity"
I guess for people coming from North America, this is a 5 star hotel. For those of us that live in China and are better informed, this is really a 4 star hotel. It simply does not come up to the standard being set by other 5 star properties in Beijing and in China such as Rosewood, Mandarin Oriental, Ritz Carlton, Shangri-La, Park Hyatt, Peninsula, etc. So this is not a luxury hotel, it is a business hotel suited for middle managers and road warriors. 1990s feel, terrible Havana bar, big buffet breakfast full of cheap food, not the best trained staff... trust me, there are so many better options out there. This is kind of like the Westin Chaoyang, both stuck in a rut of mediocrity.
"Excellent location with quality and service"
Central location with easy access to underground. Exceptional friendly service; beautifully designed and appointed rooms. One of the staff, Mindy Zhang went out of her way to be helpful at check out, speeding us along with smiling efficiency. Even on a busy day the Concierge was calm, organized and helpful. Definitely has earned its stars.
"Best Hotel visited in China"
My wife and I stayed at this hotel on two occasions in March and April, the first for 2 nights on our arrival in Beijing for a 3 week china holiday. We arrived after midnight because of a late arrival to Beijing Airport but were warmly welcomed and escorted right to our room. On the second occasion we stayed for 5 nights. We were fortunate to be able to stay on the executive level on both occasions. The rooms there were spacious with plenty of wardrobe space and a huge bathroom with seperate shower and toilet as well as a bath, house keeping staff kept the rooms spotless. The hotel has a huge swimming pool and gymnasium and also a small shopping centre in the same building. The staff in the Executive Lounge were outstanding, led by Chloe and her Assistant Club Floor Manager, Teresa Qi and staff, Gina, Wendy, Cinderella and Sabrina, who were all extremely helpful and friendly, they all worked hard attending to the needs of the guests, making sure the Club Lounge was always neat and tidy. Teresa in particular went out of her way to make suggestions where we might like to to visit, and what parts of the famous sites of Beijing we might be particularly interested in, then after we had made a choice ensured we were able to travel there, either by way of subway or taxi. She also arranged a taxi to take us to the Great Wall at Mutianyu, then wait while were walked the wall and returned us to the hotel. We found this was an easy and economical way to visit the wall with no waiting around. The Executive Lounge was quiet, a great place to relax with a cup of coffee and cake, or if inclined fruit after visiting the sights of Beijing. The coffee was the best we had on out trip. Happy hour was a treat with a good range of wine and other alcoholic drinks. The food range was comprehensive and plentiful with Chinese, Japanese and western tastes catered for and included a number of seafood dishes. The dishes available changed each night which was pleasing when staying for a number of nights. Breakfasts were also excellent with a chef available to make fresh dishes of oriental foods as well as a range of egg varieties. We found this hotel to be central to most sights in Beijing with a subway station is right next door to the hotel. For any one staying in Beijing I recommend this hotel very highly
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM