Its my 2nd time stay within 3 months and in fact now my whole family is looking forward to go KL again and might consider to stay in the same hotel.Comment of M. Siti Khadijah , Singapore the 2016-02-02
Wonderful hotel. Friendly, caring staff. Will definitely be recommending it to family and friends.Comment of B. Michelle , Australia the 2016-01-27
"Great Location with nearby amenities"
The Carpark was in an old building. But looks quite secure. The entrance to the Carpark was away from the busy jam. Shopping and restaurant are very near and the Pavillion shopping mall is just door. Jalan Alor is 10min walk away and also to many shopping centers. Room wise, the room were clean and comfortable and spacious. My view was to the back of the building so not really that good view. The staff was friendly and helpful. Definitely recommended.
"Comfortable stay and good location"
It is what you would expect of a 5 star hotel. Very good location. Nearby shopping malls, eateries and convenient stores. Although it does show signs of aging, it is pretty well maintained. The computer system was down over the weekend that i was staying in which caused the check-in and out process to be delayed and manual. There were some miscommunication and my friend was given a key to a room that was occupied. Overall an alright stay. TV does not have an EPL soccer channel if you're into soccer. Complimentary wifi everywhere.
I would rate the hotel 3.5stars. I've stayed here before a few years back. Felt that it was better then. I got an extra bed for the room. While I clearing to make room for the bed, i found a piece of cooked vegetable on the floor. This meant that it was not vacuum-ed or cleaned from the previous person occupying the room. I would stay here again for the location.
"Disappointing for a 5 star hotel"
A five star hotel that delivered a disappointing 3.5 star experience. A good location and nice rooms, just aren't enough. There were too many annoying little elements that spoiled the overall enjoyment of the trip. The room was nice but the phone didn't work, the TV was too dark to watch, the channel selection was not as described, the pillows were hard, and the toilet was temperamental. The pool was nice but it was noisy because of the power generation plant next door, there weren't always towels available, and the surface around the pool was like walking on broken glass. However, the housekeeping staff were very good. I have stayed in many KL hotels over the years, and there are better four star hotels and cheaper five star hotels than the Millennium.
"Good ... But used to be better"
This was my 3rd trip here in 3 years ... And the hotel is starting to show signs of aging. Especially irritating are the bathroom taps - the volume and temperature of the water have no relation to the taps, so there's always the risk of being scalded. They were unable to print my bill when checking out - the printers were down from 8 am to 930 pm but the hotel was unable to resolve the issue - clearly, things are not as tightly run as they could be. Otherwise, the food and service are great, beds are comfortable, and the location is just awesome.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM