of TripAdvisor Travelers recommend this hotel
"Best hotel I've ever experienced"
From arrival and check in through departure, staff were courteous and so helpful. They upgraded our accommodation and the room was remarkable!! So comfortable with added touches like heated floors which were nice in the winter. The concierge made reservations at the most wonderful Latvian restaurant and a complimentary sauna appointment the next day. The hotel is so close to main sight seeing locations, 2 minute walk to much of the Old Town highlights. The facilities and included breakfast are superb. You won't regret this choice.
The hotel is located perfectly, two steps from the main sightseeings. Rooms are very cosy and clean (by the way our room was made up twice a day) with rather good soundproof. Breakfast are fine but we were really excited by the quality of the main restaurant dishes (we made orders to the room). Delicious and fresh! In particular, we tried Thai duck salad, Caesar salad with chicken, Prawns in curry, Asian sup, ice-cream and some dishes from the kids menu. And very attentive staff, we liked soooo much!:) If we come back we will stay here again, no doubt.
The hotel is excellent but the lobby and the entrance are too small. Not convenient for the client to leave and asks in presence of other people for the room keys every time (disclosing then the room number to others).
"the best of the best hotels"
I stayed for just 1 night but this stay met all my expectations of what a hotel would be like-comfortable,stylish,i felt welcome at the hotel,staff was very friendly and helpful and answered all my questions and helped me during my stay .i would reccomend this hotel to everyone who wants to experience the beauty of the Old Riga,for a short or long stay,sleep tight during the night,eat the best Food provided by a Hotel and experience competent and friendly,kind staff of Grand Palace hotel in Riga,Latvia
"Good, but not 5 Star plus, other than price!"
First the good points. Room was spacious clean, nicely decorated. Transfer from airport was great and service was generally pretty good. Breakfast was very good too. The hotel is in a very good location. The hotel has character. Beds were comfortable and nice touch re chocolates. The bad points, the tv has no movie channels and is pretty limited. The spa is booked privately so only you can use. That's great if you have booked but means the chances are that others have booked already, so no access for your stay. The steam room lacks mood lighting or relaxing scents. It's basic and plastic. The main bar permits smoking. Ok I suppose, but there is no where free from smoke as doors were open and most people in bar were puffing away, thinking they were in heaven smoking indoors. I was surprised. Showers are in bath, which are narrow at base and no thermostatic control so sometimes there would not be a constant temperature. So for me, it was not quite the luxury that I had imagined. It was good, but not that good.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM