of TripAdvisor Travelers recommend this hotel
"Grand stay at the grand royal!"
Me and my wife returned this weekend from the grand royal london hyde park for three days and it was amazing!!! I wanted this little break to be really special for my wife as it was a surprise 30th birthday present from me and this hotel couldn't have possibly done anymore to make that happen for me! The staff made us feel so welcome and relaxed, everyone from boryana at the front desk to the breakfast staff in the morning who was always happy to help, smile and have a giggle with you! I had read the odd negative comments before I arrived but I really couldn't find fault with the hotel at all! There are too many good things here to find anything bad! And the location is also perfect, we literally walked everywhere. Thank you very much grand royal we will be back!
"Julian the receptionist "
We arrived late at night in a fully booked hotel but the receptionist Julian was of great assistance during our stay. Thanks to him again, he was very understanding. We definitely recommend this hotel having this staff.
What a wonderful afternoon. I would thoroughly recommend the afternoon tea experience at Grand Royale. The service was above and beyond, we were looked after by a lovely lady called Manuela, she was very friendly and attentive.
"Old hotel under renovation with friendly staff"
It is an old hotel with dark wood panel decoration which made the hotel look much older. I was given a room at 8 floor, which needs to climb a few stairs after reaching 7 floor to reach the room. Room is small but acceptable for a day or two stay. The hotel is conveniently located near bus stop and under ground station.
"Great service and terrific location!"
My wife and I were very pleased with our accommodations. The room, while not large, was quite comfortable. We were most happy and impressed by the level of service we were afforded by the staff. From reception, to housekeeping, to the wait staff at breakfast, we received outstanding service from everyone. I wish to particularly commend Josefina, whose exceptional service, friendly demeanor, and attentiveness to anything we could possibly want or need, truly made our experience one to remember. The location made travel by bus and tube very convenient, and Kensington Gardens - a great park for walking and running - was only half a block from the front door. We look forward to our next stay at the Grand Royale London Hyde Park.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM