of TripAdvisor Travelers recommend this hotel
We stayed here for two nights and it was fabulous from beginning to end! The staff welcomed us and were very helpful and charming. Our room was very nice, clean, tidy and with a lovely welcome package for us which included a birthday cake for my boyfriend and a bottle of wine to celebrate our special weekend. The breakfast was very nice on both mornings and the bar was cosy with a good cocktail menu. The hotel is located close to two subway stations and super close to Hyde park. Overall we really enjoyed staying here and will definitely choose this hotel again. 🤗
"Terrific Gem of a Hotel!!!"
This is a terrific find and a gem of a hotel. We are here in London with family just for one Saturday night. I booked 2 rooms through booking.com and got a twin room and superior double both for £239 total. Old structural detail on the ground floor but contemporary styling throughout the bedroom floors. The rooms are compact but sufficient - that is the worst thing I can say about this hotel. The employees can't do enough for you and are very friendly and professional. I wish I had read all of the name badges .... guy in the bar great, lady receptionist on check-in and check-out excellent , Breakfast colleagues very friendly and helpful, Alston and his colleague in reception in the evening were so helpful - best service I have had in a hotel in ages. All of the housekeeping colleagues have smiled and acknowledged us. Everywhere is spotlessly clean. Facilities in the room great - also biscuits included. Very comfortable bed and extremely quiet - we didn't hear anything all night. A couple of little techy things in the room ... a little handy touristy hand held unit and a sign on the door that is an electronic do not disturb/ please clean the room sign. We didn't eat in the restaurant for Dinner but did have a bar snack in the Theatre Bar - it was great and good value. Breakfast is £12pp if you order before midnight for the next day and £15 on the day. It was delightful. Once again great service and lots of choice. Location was a bonus - right by Hyde Park and 2 minute walk from the tube - in the next street!! I can't say enough about this hotel .... we have stayed in lots of London hotels including Mayfair and Park Lane but this is my favourite hands down - we will return!!!
"Excellent value Hotel"
Just returned from a repeat stay at this lovely hotel. Excellent value in very central location with easy access to underground and walks in Hyde Park. The hotel staff should be commended as they are very professional. We had a free upgrade to club room which we couldn't fault, very clean, lovely spotless bathroom which yes a bit small but no complaints from us. The scaffolding previously mentioned has been taken down (this is a building of age and historical interest) the dining room is undergoing refurbishment at the moment but staff are doing a very good job serving breakfast which is excellent in the ground floor reception room. We are looking forward to returning again soon....
"Awesome stay great customer service!"
I visited the grand Royale and was in immediate awe with its charm despite the scaffolding in the front. The staff was very welcoming and accommodating I arrived prior to check in and not feeling well & they managed to find an available room. The breakfast buffet was a great spread. The neighborhood has tons of restaurants, coffee shops, nearby tube station & hop on/hop off tour bus stops also nearby and tickets can be purchased in the hotel. I would definitely repeat my visit as the charm and customer service had me feel like royalty!
"Afternoon Tea "
Had a fantastic experience earlier today. Myself and my friend came in for the Chocolate Afternoon Tea with Prosecco. The staff were professional and very friendly, especially Manuela, who made sure everything was perfect. The food was amazing! I highly recommend the scones and will definitely be recommending the Grand Royale Hotel to all my friends!!!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM