of TripAdvisor Travelers recommend this hotel
"Below par for cost in Asia "
Staff friendly and service-orientated in this somewhat tired hotel in South Jakarta. Rooms really do need investment - threadbare and off-white towels in rooms speak volumes about the overall status/condition of the hotel. Food in restaurant good - not so in the integrated Stanford Arms 'pub' in the lobby. Hotel arranged limousine transfer from airport - most unsatisfactory and in my view unsafe driver. Small Toyota car didn't quite match the limousine billing! 30 minute wait for car (other companies seemed to have more than enough at their disposal) was frustrating. Recommend that other arrangements are made - you have a wide choice for the fee charged by the hotel.
"Excellent breakfast and staff"
The hotel has very nice facilities, including gym and swimming pool. The breakfast is a very completed buffet with very nice pastriceries and bread, a great selection of fresh juices. During my stay I got sick and they were very attentive with me. The security on the main door gives you a great sensation of comfort. All the staff is very kind and helpful. I've enjoyed my stay.
Very convenient location and sensible security. I did not feel like I was in my own prison, unlike many of the major hotels with their airport like security. I was able to walk to bars and restaurants
"Good Hotel in South Jakarta"
Good Hotel with good service in South Jakarta (Jakarta Selatan Kemang).The Grand Kemang offers a spacious and comfortable Hotel Lobby with Restaurant and Pool that can be used for meeting up with friends and business Partners. The rooms have a good size and are comfortable and offer all you need during your stay. However some of the rooms may need a bit of a touch up soon. Food is great but costly. However there are a lot of nice and good Food locations around the place as an alternative. The staff is very helpful and nice. I had to extend my stay at the Hotel which was rather complicated. They were not able to give me the same rate as originally paid and booked for. So in order to get the best possible rate, I had to do another booking through their Website, ending up paying more than for the first booking. This was disappointing and not customer friendly at all. Also there was no email confirmation on their Website. So, I did not even know, whether my reservation was confirmed or not. That needs immediate improvement. Other than that, all was fine and I will come back to the Grand Kemang again.
"Great location......attentive staff.......always stay here when in Jakarta"
Great staff and great location in the heart of Kemang. I have been staying here on and off for nearly 8 years and will continue to do so. Close to Lippo mall, Blok M, Murphys, Eastern Promise just to Na,e a few......some of the best places for entertainment around. The staff are incredibly helpful and very easy to talk to.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM