of TripAdvisor Travelers recommend this hotel
Rooms are adequate. Rooms are not equipped with an Iron and Ironing board, something that is essential for the business traveller. After a long wait for an iron and ironing board I was given the absolute cheapest iron with no steam function an a very flimsy ironing board. They might as well not bother. Other that that it was good; the staff are courteous and the rooms are clean.
"Nice and Fancy Solitude"
The location is perfect. The room is clean, tidy, and spacious. The staffs, pool, and the restaurant are great. It's kind of a perfect solitude for me. The lobby, the pool, or the restaurant are not full of people.
"THE MORE I STAY THE BETTER IT GETS."
Forget the 5 Star Hotels located in the dusty, crowded, air-polluted CBD were going anywhere outside your hotel, whether it be to a shop bar or restaurant necessitates hailing a taxi (usually an expensive hotel provided Silver Bird), and stay in the relatively calm, cleaner and readily accessible Kemang area at the Grandkemang Hotel where facilities are literally on your doorstep or within a short working distance (but beware of the pavements). The Grandkemang Hotel has now become my Hotel of choice when visiting Jakarta as I have stayed here on numerous occasions over the past two years, with my stays varying from a couple of days to a few weeks at a time. An encouraging quirk of the Hotel is that the longer you stay the room rate gets cheaper and the Hotel also offers special room discounts when booking direct on its web-page, without impacting on its quality and/or service. As a "regular" guest I receive an upgraded room which is as large if not larger than some of the rooms offered in Luxury Hotels in the CBD. And the breakfast is ample and caters for even the hungriest of souls or shall we say stomachs. The Hotel boasts on site drinking/dining establishments at the Stamford Arms and the Batik Lounge, both recommended for an evening pint and live music. However as mentioned, I am inclined to sample the ever improving and vibrant night scene in the Indo, English, Irish and German Pubs as well as a variety of international food restaurants within a few minutes stroll from the Hotel. And a word for the Staff, I have never experienced a problem with Reception who are very efficient and cater for my occasion whims; Housekeeping who are always willing to add that extra coffee after a hard night in the Eastern Promise; and Catering who cater for my unusual requests (I like eggs boiled for 5 minutes and well done toast). I f you have never tried the Grandkemang you will never know what you have missed.
"the service is quite disappointing"
The hotel location, cleanliness and tidiness of the rooms are pretty good... but for the service are quite disappointing, slow and sometimes less professional. as the price of the hotel has a fairly rate is not too high..
Room is not spacious but its worth with the price. I was just staying for short sleep/rest. No complaints so far, check in process is pretty fast. Breakfast is average, not extraordinary but ok. If you just wanna stay for short rest, this hotel is good choice.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM