of TripAdvisor Travelers recommend this hotel
"First and last time"
We were looking for a nice hotel to spend our wedding anniversary. We got the so called 4/5 starts the grange city. When arriving the check in changed to 3 o'clock when in the reservation it was 2pm. So we had to go for a walk while waiting to use our room. When we get to the room, surprise our window is facing a train station platform, so everyone waiting for the train could see inside our room, so of course we had the curtains down at all times, because of that we had to keep the lights on and because the electric is so bad take you ages to figure out how to turn them off as they seem to only work in one way( if u turn on from the main switch do not turn it off from anywhere else besides the bedside switch) when I got to the toilet the surprising hair and urine on the edges of the toilet bowl (was dry and yellow so could not be water), the shower haven't got maintenance from a long time the water comes out of three holes in the shower's head so the pressure is insane, and because of that and the way the taps are placed you either have jets of cold water or drops of boiling as one tap blocks the other one to open(they should have been alternated when installed but I guess it's the same guy that did the switchs for the lights), we had to take the shower head off to be able to wash ourselves. Guests are not required to use swim cap in the pool which is quite strange. Other than that the concierge is very helpful and the location is very good.
I booked a spa package and nights stay for my mums birthday and cannot fault either. I emailed in advance asking for a room with a nice view and was given a large room on the 11th floor with amazing views of Tower Bridge and the Tower of London, plus two large beds (king size I think) and sofa's to look out of the window. Check was quick and easy and staff warm and friendly. The spa was lovely, well equipped gym and large pool. The therapists were lovely and cannot fault the massage or facial we had. All together, a lovely weekend and I would definitely come back and stay here again! Thank you to everyone at The Grange City for making mums birthday special.
"Same procedure as always"
When in London I tend to stay here for the convenience of being close to the office. The place is old, but has good maintenance, the rooms are spaceous and clean. There's free wifi, some nights the bar is very lively. It might not be the most fashionable place, but I will come back when in the City
"Only Just suits our needs"
I have been a regular at the Grange for many years. It is well located and reasonably priced. It has a great gym and pool, but it just has a very tried feel to it at the moment. The decor is dated, rooms need a refresh, lifts are slow and intermittent and there are too many levels and stairs. Nevertheless, the staff are still pleasant & helpful. I hope that there are some improvements soon, as it has many pluses, and there are newer hotels being developed that could be to its detriment.
"Perfect stay in London"
Everything during my stay there was perfect. Helpful and friendly Stuff (my room was not ready and I needed to run to the office) so they organized me so place to change after a travel and there were no problems with leaving my luggage at the concierge desk. Breakfast was amazing. Perfect business trip.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM