of TripAdvisor Travelers recommend this hotel
"Not what you would expect "
For a five star hotel, we expected a lot more! The towels are old, the decor in the rooms is dated, but at least the staff were friendly and the rooms were quiet. The breakfast was good and the decor in the bar and reception are more modern and better looking. The other Grange hotels in London are better.
The rooms were great, the spa first class and the food as you would expect from a hotel of this caliber. We stayed two nights just before Christmas, and although it's not near central London it's nice to be away from the busy area's. Great restaurants in the vicinity too....
"It wasn't value for money...."
We had a two night stay to celebrate my wife's 40th birthday and also our 17th wedding anniversary. I thought I would book 5 star to mark the occasion. The hotel was pleasant and the room was very comfortable but I definitely don't think it was value for money. When we arrived to our room we had no running water. We couldn't shower, wash or even flush the toilet which was horrible after a mornings travelling. This was a problem throughout the hotel, but it must of slipped the mind of the receptionist whilst she booked us in!!!!! We left the hotel for a number of hours hoping the problem would of been rectified, in which it was in fairness.
"Lovely hotel in great location"
Really great location - across the road from St Pauls, near to the Millennium Bridge and Tate Modern, tube stations, etc. Helpful staff - changed our room without question due to a small problem. The rooms are light and fresh, nicely decorated and comfortable. Not much of a view from the actual rooms due to the closeness of the other buildings nearby (we were in rm 508) but some may be better than others. There are a variety of dining options within the hotel plus others nearby, nice open seating areas, free Wi-fi, etc. There's also a spa and fitness room available. One thing to mention - if, like me, you suffer from vertigo, be aware that most of the walkways through the building are glass-sided and floored, the lifts are glass-sided and there are several very bright neon-lit columns in the entrance which reflect off the surrounding shiny surfaces - can be slightly disorienting. That said I'd be happy to stay here again.
"Relaxed/ Location is amazing"
I stayed here with my friend for 2 nights. The service is really good but some of the staff lack pleasantries and not very good at making eye contact or greetings. The hotel it's self is very clean. The cleaners are lovely and very attentive. The rooms are good sizes and the bathroom is clean and modern. The shower isn't the most powerful. The spa facility is very basic and lacks seating areas but the steam room and sauna are good. If you want to have a treatment I would recommend booking in advance, especially if you are staying over the weekend. The food is great and the atmosphere is very relaxed and comfortable, I felt at home and enjoyed my stay overall and I would definitely go back - the location is amazing, waking up and walking straight out onto St Pauls is awesome.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM