Grosvenor House, A JW Marriott Hotel, is ideally located, on one of the most prestigious streets in London, in the Mayfair district, steps from Hyde Park and just a short trip from Oxford Street, Buckingham Palace and the London Eye.
Staff very polite and service good, but for a top rate 5 star hotel I thought the breakfast buffet was a bit of a let down, but I did enjoy my stay there.Comment of B. ROYSTON , United Kingdom the 2017-01-20
Attended an awards night ( black tie) at this hotel, great location to hold such an event. The staff were excellent and the food was very tasteful although not plentiful . Centrally located , short walk to various tube stations and plenty of taxis on hand . A grand hotel for a grand event
"Hyde Park talks..."
True, this is great hotel nicely located and with spacious though standard rooms. Friendly staff at receiption. Good and reliable recommendations where to eat. Very kind security opening back door to a lost stranger. What makes your morning, particularly if skys are crying with long lasting rain' Of course, cup of coffee and breakfast... Having spent good part of my life in hotels, I must admit this is one of a very few places where a traveller will enjoy his breakfast despite bad weather. By the way I meant standard buffet, not a-la-carte menu!
"Goog but tired"
Centrally located close to Oxford street and not far from Harrods. In one of London's most prestigious neighborhoods, Mayfair. The hotel has a name and a reputation. The rooms are of good space but old and tired. Furniture is outdated. They cannot be compared to a 5* properties. It needs serious renovation. Don't be fooled by the lobby which is the nicest areas in the hotel. Service is quite good though and quick although I found it difficult to digest that at a 5 * hotel you can't have a turndown service at 8 pm because the housekeeping has left! The gym is of a good size and well equipped. The Executive Lounge is also of good size and decor.
Stayed at GH for a meeting (held on the property) and was offered a comp upgrade on check-in. The hotel lobby and bar were impressive on arrival and the team were friendly and inviting. The room was on the 7th floor and had plenty of space (often you find older hotels are small with tiny bathrooms). The bed was a queen size bed and very comfortable. TV had a sleep timer which allows me to drift off. The bath and shower room was again very large and spacious with sash windows overlooking Hyde Park. All in all a great stay and would consider this property when in town for pleasure.
Took our 15 year old granddaughter to London for a birthday celebration and this hotel was perfect. Finding rooms large enough for a King and a single isn't easy. Grosvenor House filled the bill. 2 able people came to our very large room with the extra bed and totally rearranged the room for us. Put the bed so she had a view out the window. The location is central and safe. Be aware there are 2 entrances. Ask the door man if this is the best exit for your destination. London traffic is tough so allow plenty of time for transit around the city. If you can add the executive lounge do. There is food much of the day and evening with a good variety....even a 15 year old could find something! Now for the concierge service. SUPER! These people pull rabbits our of their hats. Virginie and her team a tops. Went way out of their way to celebrate the birthday and our grand daughter was so tickled. Thank you all!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM