The Grosvenor House Hotel is an exceptional setting for business, leisure and exploration. Located just few minutes from the beach, golf clubs, malls, Dubai Internet City, Media City and more... Mall of The Emirates is 10 minutes away by car.
Just returned from another stay at this hotel and can say that since our last visit the standards have risen the friendliest staff our there to make sure your stay will be a memorable experience as it was our 30th wedding anniversary the hotel laid on a beautiful high level room and a bottle of wine and a beautiful cake awaited us in the room which my wife and I were really surprised to receive but a lovely touch none the less. The restaurant food food is so good that you just cannot choose which is the best also the chefs will cook you anything you want this is without doubt the best hotel to stay at when visiting Dubai you also have the option of using the sister hotel the meridian which has a beach setting and is also of a very high level, we cannot recommend this hotel enough you have to experience it for yourselves, we can't wait for our next visit
"March Dubai Stay - great service!"
We visited Dubai from 16th to 21st March and stayed at Grosvenor House during our visit. There are two Towers, Tower One is predominantly the hotel side and Tower Two is the apartment / residence side. We thought we had booked a hotel room but received an email that we were placed in an Apartment - which we were fine with as it looked nice. On arrival, service was great and we were upgraded to a different apartment as our original booked apartment was not ready (we arrived in the morning). The apartment was on the 19th floor and very spacious! Two bedrooms, living / kitchen area, two bathrooms and all in all, four toilets! It just felt like a massive hotel suite really. More than enough space, considering only two of us! And nicely stocked with bottled water every day which was handy (as well as tea, and milk). If you are staying there, I believe you can use the facilities in each of the Towers which is good. There is a walkway you can use to get across or you can jus walk across from the ground level. Both have spas, pools, I think most of the bars and restaurants are in Tower One if I remember correctly. The service is 100% 5 star. Brilliant staff & housekeeping, nice room service, bar, spa etc but attention to detail is lacking, for example; some of the sealant around the bath and mirrors was peeling and visibly messy jobs, decor a little on the bland side, TV was not working and took two visits for it to be fixed - not that this is a huge issue but it's little things like this you expect not to see In a 5 star hotel (and price), but these were minor. You get a free shuttle service to the private beach (and towels) just outside the hotel (it is shared with the Royal Meridien hotel), though there is a Beach Club called Zero Gravity nearby and you can constantly hear their house music. I'm not too bothered about this, but I can see how this might get annoying for those who want peace and quiet. Also, there is lots of construction work going on in the Marina at the moment, so this service is needed as you cannot really walk to the beach. I didn't hear no horrible construction work noises whilst staying at Grosvenor House, which is one of the main reasons we stayed here. We were going to go with Royal Meridien or Westin but we heard you are affected by a lot of the construction. It was my first time sTaying in the Marina area, and it is really nice to be fair. Loads of restaurants, there is a Marina mall and a mini ferry that takes you around the marina stops (at a small price). Although I felt it was a little on the far side, though I am comparing this to Jumeirah Beach Hotel where I stayed a couple years ago, and much prefer this area as it obviously has a onsite beach and just a overall more centrally located but otherwise, I would return to the Marina and to Grosvenor House. A really nice stay, helpful staff and the one of the comfiest beds I have ever slept on!
"LUXURY HOTEL OVERLOOKING DUBAI MARINA"
We stayed 3 nights here on our return from a month tour of Australia/ Queen Mary 2 cruise. The hotel has two tower blocks - we stayed in Tower 1 which seemed to have more appeal than the newer Tower 2. Upon arrival not one but five staff unloaded our cases from the transfer vehicle! Our room was on the 24th floor overlooking the Marina & Palm - a very spacious suite with large bathroom and all the amenities. Breakfast was taken at Sloanes which also catered as a dining venue. The Thursday night seafood buffet was probably the finest we have ever seen! Pre dinner drinks can be taken at the Bar at Level 44 - there are both smoking and non-smoking rooms. Happy Hour is 5 to7 pm with all sorts of drinks at a fixed price of 25 Dirhams. Service at this hotel is excellent with staff at every corner. If they feel you are lost or need directions, they will accompany you to your chosen destination or even call a lift for you. The training of staff here both in restaurants and at entrance level is to be applauded. Concierge staff are most helpful giving full information on events and venues to explore. We can recommend this hotel.
"Grosvenor House Dubai"
Visited the Grosvenor House hotel with my wife (March 2017), fantastic hotel with superb staff. Added bonus was having the use of The Meridian hotel with it's beach, pools and restaurants a few hundred yards away. Our room was situated on the 12th floor in tower one and although we had requested a high room there were no noise issues even on Fri and Sat evening. Our room was spotless and all the staff at the hotel couldn't do enough for us. The courtesy bus took us to the Meridian hotel most mornings, poolside staff there were great and very attentive,10 minute walk back but across a busy road or the courtesy bus was always available. Grosvenor House hotel itself was excellent with great views of the marina especially from Bar 44 at the top of the hotel. The hotel had some great restaurants, had a really nice "last night" meal Buddha Bar. Would recommend this hotel and will definitely book again.
"GOT TO BE ONE OF DUBAI'S FINEST"
After staying at the Grosvenor Hotel Dubai last November, We decided to pay another visit to Dubai & decided to stay @ The Grosvenor Hotel Dubai again. From clearing customs we were greeted by the hotels Chauffeur service on time in fact they were waiting for us , we went straight to the hotel & had a very smooth efficient check in. We arrived at the hotel at approx 9am where we had a complimentary upgrade to a Premier Junior Suite. The staff were so very professional & polite at all times. The level 5 access lounge was as good as our previous visit the staff were always so very helpfull in advising places to eat & visit . The food in the access lounge was very good the best we have had buy far than in any other hotel in Dubai offering a Lounge access (Executive Lounge) The drinks were also very good from good quality wines,quality spirits & lagers all available ,& served buy superb staff. The room was faultless spacious clean etc . The house keeping was faultless anything we needed was made available without a fuss. The breakfast again was superb we ate in the Access Lounge & Sloanes for breakfast & both were superb. We had booked for 5 nights but we really had nearly 6!! As we had booked the 02:25 flight back on the Sunday morning which meant we arrived sunday & flew back Sunday. The front desk said we needed to check out by 2pm but could use the hotels facility's until we left for the airport @ approx 10:20pm we had full use of the Spa The Meridian beach & Pool & the access lounge throughout the day & evening. This i thought was extremely generous of the hotel as it could have cost us a room etc on top plus the added cost of the Lounge area. We were then driven from the hotel back to the airport, complimentary... This is one of the reasons i think that the Grosvenor House Hotel is one of the best if not the best in Dubai for service value & location Thankyou again to all the staff for a wonderful stay...
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM