of TripAdvisor Travelers recommend this hotel
I would presume this is a business hotel catering for the businesses in the vicinity. The rooms are sizeable and clean and well maintained. The receptionist made an exception for me to check in at 11 am and this is a kind of empowerment which really makes a wonderful start of a stay. They even waived a the charge of the coke I ordered. I have actually no complaints about this hotel.
"Nice Modern Rooms but Mama HuHu Service"
My first impression was that this was going to be a very nice hotel. The decor was very modern and inviting. The panel on the wall to control the lights in the room was very high tech and sophisticated. The room was very well appointed, however, the service was pretty lousy. When I entered my room, I noticed how it smelled like someone had spilled an entire bottle of Versace Blue Jeans Cologne, as the odor was so strong in the air. It wasn't cleaned until the following day. There is no way something like that should have been overlooked from the previous guest checking out. I also observed a hair in the shower that was not mine and called regarding this. Someone came from housekeeping and used my hand towel in the room to clean the shower and still left the hair on the wall that I complained about. The buffet is chaotic, especially on a weekend. Go when they first open if you hope to even get a seat. When people leave, the staff is very slow to bother to clean the tables and replenish silverware and place settings, so if you get there late, there is no where to sit and no utensils, glasses, etc.
We stayed for a night and it was a very unpleasant stay. First night i called front desk to help me with the ac which was not working, she did not speak english so i asked to talk with a manager he took the call and told me to open the window! So i hang up and went down to talk with him, he said "open window" and i insisted i wanted the ac working in the room so he said he was going to send the maintenance person. He got to the room (didn't speak english either) he opened the window (i struggled telling him to turn the ac on, and got nothing but a window opened) Its 40-50 mins away from downtown. At the breakfast restaurant i wad yelled by on of the cooking staff because i threw some chocolate chips in my waffles (by the way its a crime in this hotel) Whatever you are paying their ripping you off. Not recomended.
"Breakfast buffet fantastic choice. Nice rooms."
Stayed here on Sinorama Tour. Outside of Shanghai. Breakfast fantastic choice and really good quality. Check out the bar for it s Happy Hours offer. Small shop to rear which sold snacks, wine and beer. Rooms good. Was near to small shopping Mall which we did not visit. Other members of the tour said the Italian restaurant at the Mall was good. Sunny weather in December.
"Sensational Shanghai Hotel"
I stayed at the Guoman during a Sinorama Wild China tour. I loved the room and bath. Construction noise during the night was quite aggravating. Room was too hot so the maid opened the window. I was unable to do so on my own. Included breakfast was awesome. First beef I had had while in China. Egg/Omelette station had only one person and took a while to get your order. Very nice lobby and doorman. Hope to get back to Guoman Hotel someday.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM