of TripAdvisor Travelers recommend this hotel
I love this hotel, the service is amazing, the food is spot on, the breakfast-brunch options are very enjoyable too. The location is also perfect in one of the nicest districts of the city with access to shopping, dining, business, you name it. We would love to stay again any time.
This hotel is nice and in a very convenient location. The reason I don't give an excellent rating is because the mattress (It was very hard) and the hallway very dark (Maybe they don't want you to see how old the building is). The staff was very friendly!
"Boutique Hotel' No way"
This hotel pretends to be a boutique hotel, but it is not. The hotel feels like an IBIS with fancy Ikea furniture. I am a gold member, but still have not received any points for my stay. The roof top is also overrated. It was full of drunk teenagers.
"Good but time for a refresher "
Stayed at this hotel 10-12 years ago and though the hotel still retains its great design features there is some wear and even the hotel staff is less enthusiastic then they once were . Having said that it was pleasant and most convenient to the new art museums. The barber shop was a great feature . Also stayed at Condesa DF which is Hipper fresher and has more charm. So in summary still a great hotel for short stay in Polanco if convenience is the most important consideration
"Disappointing business travel "
I went for work so I didn't spend much time at the hotel. For me the most important attributes when I travel for business are that the bed is comfortable and that the hotel feels clean . I didn't get any of the two . The bed was one of the most uncomfortable beds I have ever slept in and I am constantly traveling for work. Also the hallway had a very weird smell and the hotel felt old. One great think I can say is that the staff was great and very nice. I forgot my toothpaste I then brought one very data and it was very late. I ate breakfast and it was ok but perfect for something quick before a busy day at work. I wouldn't r commend it there are a lot of hotels near the area that are much better and similar rates.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM