of TripAdvisor Travelers recommend this hotel
Very good hotel, clean, confortable and good value,very kind staff and amazing food. Located near El Dorado International Airport with transportation in and out if the airport. Free WIFI all over the hotel with a good spa and wet area with sauna and steam room Highly recommended!!!!
"where is my receipt'"
the service was ok and room was comfortable. Yes, it was really noisy and I woke up several times. Overall, i was still happy about my choice. However, when i checked out, my bill was not ready even after 10 mins. I paid an amount which i was told that i owed with cash and requested to send me the receipt by email. I didn't receive the receipt after a few days so I made the same request twice but i still haven't received it. I just hope they didn't to my registerred credit card.
"I feel they robbed me."
That is correct. I did booked my reservation straight In their website. It said that Habita hotel had an special deal that day so I went ahead to book a room, I typed down my credit card information and security code as their website requires. I got a reservation confirmation to my email with the right amount which I authorized; it even showed the price before and after taxes and grand total. So all good until there. When I arrived to the hotel the guy in front desk who was a little bit cooky but I guess that's what you get when staying in a boutique hotel. After I left two days later I get a new email with a new invoice and a new amount charged to the price room, it increased, obviously, like 20%. So I called and they were very nice to explain that they would return the money to my credit card and that my original reservation was correct and they had a small "confusion" I have been calling the hotel for 3 weeks now and every time I call them I get annoyed because nobody knows anything, and basically they just told me that I should send a new email explaining everything once again. I am just tires now, and I won't stay here again,but if I have to, I will never never lend them my credit card again.
"I KNOW ALL OF IT, BUT I STILL LOVE IT."
I know it might be noisy, the old key system might be annoying and so on but... It's so well located and they treat you so well that I keep staying at this hotel. If you're going to Mexico City for work (off-Santa Fe area, of course) this might be the best option. It's located in Presidente Massaryk, the prettiest street in the whole city according to me. Very posh and modern but yet a friendly place in Polanco. They lend you bicycles so if you have time to spare on weekends it's completely worthy to take one of them and bike around... there are great places close by such as Castillo de Chapultepec, Museo de Antropología and several SEVERAL good places to eat. However, the food in the hotel is good and shrimp tacos are A TOTAL MUST not only for visitors but for anyone in mexico city. Even if you're not staying at this hotel you should go there and try this tacos bc they are De P... madre. On the bad side it's noisy, the 4th floor is under the pool or gym or something so during my last visit they kept the nights moving furniture and it was a real torture. Besides that it's a great place.
"Nice change of pace hotel but bring your earplugs"
My wife and me stayed at the Hotel habita in Mexico City for 5 nights during May. The location is great if you plan on roaming around the Polanco area....great restaurants and shops nearby. The hotel is not new....I was told is was one of the first "boutique" hotels in the area. Service is excellent, every request was met with a positive answer from the staff. The rooms are OK, very basic furnishings and bath. Sink is outside the WC/shower room, which is good for a couple. The main complaint is the noise from a nearby Karaoke club across the street. I could hear them "sing" until 4-5am every day. I was surprised by this the first night, and from them on used my earplugs (front desk has them available too upon request) for a good night's sleep. The hotel offers a basic but good breakfast, and there is a nice terrace in the top floor to relax in the pool or go for drinks in the evening. Overall, it is a nice "chic" hotel, much different from the cookie-cutter large chain hotels, and even with the noise we enjoyed our stay and will be back next time we return to this area of the city.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM