of TripAdvisor Travelers recommend this hotel
"Rugby 7's weekend break"
Lovely hotel and perfect for our needs. Had a garden room which was great, lovely views over the lawns and pool and amazing birds in the trees outside. Adult pool superb next to the beach. Service excellent as was the breakfast but £93 for a bottle of house rose by the pool just too rich for me.....£12 for a pint of lager too! Would return though without doubt.
This hotel is a good 45-60 mins from the airport. It's on the beach next to Skydive Dubai with nice pool and gardens. We had a suite and club room and were there on a half board basis. Next time, and there will be a next time, we will forget the half board and just book thce Club room with breakfast as afternoon tea is available in the Club Lounge and is more than enough for lunch. The rooms are styled in a bit of a 30s style, large and very comfortable, but your not there for the room. The suite was huge as you would expect with great views. There are lots of comfy beds around the pool and at the beach. There several restaurants and bars in the hotel. We used the Italian, the pizzas were huge and one between 2 would do. The Buffett for the half board was really good quality food; the pool bar and the Polo Lounge. Alcohol is no more expensive than any other major city hotel and we found the barman in the Polo Lounge a really pleasant young man. There is a nightclub in the grounds at the beach that is very popular for its after brunch party and at night, my daughter who lives here goes. On Fridays and Saturdays it competes with the nearby Zero Gravity nightclub with a monotonous beat so we sat by the pool and you just don't here anything. Sunday to Thursday its quiet on the beach. You can walk to 'The Walk' in a few minutes for the restaurants and shops, the Marina is also accesble on foot. Eating out is no more expensive than London. There was an issue with check in on Friday that many guests experienced and it's for this reason I didn't give it 5. We arrived at 9am and knew that rooms are not available until 3. We had 2 rooms and had called to ask if one could be available. Unfortunately, it was national day and the hotel was busy so we were sent to the Club Lounge on the 25th floor for breakfast. Great views and attentive staff. Our first room wasn't ready until 4.30 and was upgraded to a suite and our second 5.30. We weren't too bothered at 4.30 as we had access to the spa to change and lay by the pool but I got messed about between 5 and finally getting the room at 530. There were other guests in a similar position loudly complaining at staff bragging about their Marriott status and why this was ridiculous but I just don't get what this serves so I arranged to speak with someone the following day. The following morning, the Club lounge manager found me and could not apologise enough and arranged complimentary massages for my family. To my shame, I could not catch his name, Mr Gawdor perhaps, but he and his staff in the Club Lounge are all excellent and very attentive. So the acid test is will we go back and recommend this hotel. Yes to both, the staff were all excellent and the hotel is well placed, not too big and offers a great service.
"Very welcoming "
I booked for a week with my wife to get some winter sun. Initially I wouldn't care which hotel I book in Dubai as they are all very good. After spending some quality time within this hotel I normally would want to try somewhere different, but this place and staff makes that option irrelevant. From the moment our door was opened at the taxi arriving from the moment we left our stay here was blissful. There is a lovely beach and large enough area to not feel confined to the hotel. The pool is great and has a fantastic bar. The restaurants are all of a very high standard and all worth a visit. The breakfast is also very varied and at a very high standard as you would expect in the Grand Habtoor. My wife Lucinda was greeted every day with a huge smile and cuddle from Carmi and Diane. I would like to personally thank these two assets to the hotel for making a great holiday into an unforgettable one. Thank you very much to all the amazing staff at this fantastic hotel.
"vacation in hotel"
Beautiful hotel with really clean room. I stayed there last week for 5 nights. foods were delicious. The best thing was the warm pool water. I hope they warm the water of kids pool too. Staff were polite and kind
We visited Habtoor Grand , Deserves more than 5*. I met Mitchel at spa reception she assisting very professionally also gave us 30% discount, then I met Sujith he was so welcoming and very professional therapist, i enjoy his massage. Keep up the good work and I am surly going to visit again. It was good experience for me, Great pleace, staff's are very professional,best prices. thanks you all and hope to see you again soon..,, i want that again.... Thanks Elixir Spa.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM