"Wedding at Habtoor Grand"
My brothers wedding was held at the Al Andulus ballroom and we were very much impressed! Our coordinator, Ms. Anastasia, was so cooperative, helpful and always so supportive. The amazing Chef Ashish and his team went out of his way to make sure the menu was exactly what we wanted. And Ms Maya made sure the wedding went smoothly and without any glitches and hiccups. Everything went so smoothly, everyone loved the food, our guests had a great time, and so did we. We are so grateful to the staff at Habtoor Grand, thank you once again!
"A truly Fantastice experience and a Beautiful place to stay ... 5 star luxury where the customer really is king"
I would just like to say a “Huge” Thank you to all the Team at Al Habtoor Grand. The staff are so attentive and cant do enough for you !! , They made our break effortless It was a truly wonderful stay and the facilities were perfect , The room was Beautiful and the Use of the Al Habtoor Club suite for Afternoon Tea was simply outstanding , something my partner really appreciated and Highly recommended for all. Keep up the excellent work and Once again a Huge Thank you to all the team at the Al Habtoor Grand for a truly wonderful 5 Star experience and making Us Both feel very special , Please thank Maher on reception for me too he was Outstanding. I Look forward to staying with you soon, Based on my superb and memorable stay I will be booking my father and other family members in with you shortly for their vacation this year when they come to visit me here in UAE. Thank you Tim
"Lovely hotel but the garden resort room is definitely not 5*"
My partner and myself stayed at this hotel back in August 2016, first impressions of the hotel was good, the level of customer service i received was not up to 5* standard but check in a smooth and painless. We got our assigned room which was in the garden resort area of the hotel. The concierge took us on a buggy to our room which seemed to take forever, as we where getting further and further away from the hotel we looked at each other to say where the hell are we going. We finally arrived and found out our room where up stairs. As soon as we opened the door it smelt of cigarette smoke. The room was not luxurious at all quite basic if you ask me. The bathroom flooded every day we used the shower. And to top it off there is a nightclub at the hotel and you can hear all the drunken people leaving at 2-3am. Being a manager of one of Europe biggest travel company's i was not impressed as i have stayed at many different hotels in the past can i can say the room type we had was NOT a 5* i would say more 3*. Although the accommodation wasn't up to standard the breakfast was surprisingly very nice, There was lots of different options to choose from, and regularly replenished. We never ate lunch or dinner at the hotel so i cannot comment. Location of the hotel is good, right on Jumeriah beach. The pool did get very busy with children during the day but this did not bother us as we didn't go to Dubai to sit round the pool all day. All in all we had a lovely holiday in Dubai, we are returning in August this year but to this hotel as we want the WOW factor and luxury Dubai has to offer we decided on a hotel on The Palm instead.
Definite must stay! Gorgeous hotel and superb service with special thanks to the lady who did the check in, lady with the clipboard and Isabela- great assets to the company who couldn't be more helpful and welcoming. Thank you Habtoor Grand for an amazing stay and all the staff for making it so great.
"Spa @ Habtoor Grand, Dubai"
I had a very good experiene at the hotel spa. I was in the capable hands of Ria who gave me a deep tissue treatment. The ambiance was relaxing and I definately would'nt mind going there again. THANKS!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM
Guests should note: Club rooms and Tower rooms are situated in the Tower, Resort rooms in the lower building.