"This is what a hotel should be"
We recently had the pleasure of staying at the Halekulani Hotel. From the moment we checked in the people and service were absolutely fantastic. Everyone from the receptionist to the waiters in the restaurants could not have been more accommodating. The hotel itself is very nice. Clean larger rooms with balconies overlooking the pacific. The location is in the middle of everything on Waikiki Beach. Because of recent erosion there is not much of a beach for the hotel itself, but an easy 3 minute walk towards Diamond Head brings you to a large beach where you can hang for the day. We would HIGHLY recommend this hotel and will stay there again if we ever return. This is what a five star hotel should be!
"Serenity in the heart of Waikiki - at a price."
I have stayed at Halekulani twice and I really want to try and rate it a 5 star. Here are the pros and cons, in my opinion. The price is very high compared to other 4-5 star hotels on the island. The small pool area seems to always be a mob scene - never enough pool chairs and their private beach area is very small. The rooms are average for ammenities - although the size of the suites are good and the rooms with a Diamond Head view are beautiful. I love the fact that they do an afternoon tea as well as a Sunday brunch. La Mer is outstanding, but plan on paying $300+ per couple. Both Orchids and Room Without a Key are good options for onsite dining and Lewers in the evening for a cocktail and some jazz really sets a nice tone for the end of the evening. The hotel is proximate to shopping and the service from the staff is warm, but not a phony type of friendly - professional and knowledgeable about the area. Overal, a very nice hotel if you are willing to dig deep into your pocketbook for a once in a lifetime Hawaii experience - but if you visit Hawaii regularly, probably not worth the money.
"Excellent - A Class above the rest "
Stayed here twice 10 years apart and still the best hotel in Honolulu. The only 5 star in Waikiki. The best Mai Tai at sunset ever and it is very strong so one is enough. Brilliantly managed, elegantly decorated, staff are trained to perfection. It is a great credit to the USA on all 5 star benchmarks. Faultless and without peer in Honolulu. The neighbouring hotels are several classes below. The big "H" is simply the best! Great burger as well !
"Great hotel in an excellent position"
Stayed at the hotel for 10 nights where we enjoyed the service, position, literally right on the beach and ambience of the hotel. The staff were always happy to help us with any queries. Our room was well set out and we could sit on the balcony and look towards the sea or the mountains. Close to the shops and some excellent restaurants we located in in Waikiki. We availed ourselves of the attractions available to us as guests of the hotel free. It is possible to visit 2 attractions that need to be booked and suggest you see the concierge to reserve your place as early as you can as the numbers are limited, fill quickly and are only run on certain days of the week. Would be more than happy to go back there again in the future.
We are currently staying on Kauai at the Grand Hyatt and honestly they have nothing on this facility. It's the staff that make the Halekulani stand out. We were pampered like we never have been before. Thank you so much for a great stay. Appreciated all the little things so much!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM