of TripAdvisor Travelers recommend this hotel
"Park and Stay"
We stayed overnight here on a park and fly option, leaving our car for 3 weeks. Arrived Christmas Day and it was very busy with xmas events throughout, this however did not disrupt our stay and we were treated really well by friendly approachable staff. Bar did close early but staff ensured that we were given options available to ensure that we could order via room service. We took advantage of this option and really enjoyed the bar options of both food and drink. Despite this being probably the busiest day of the year for the Hotel we were well looked after. Hotel is beautiful and very comfortable bedroom facilities. Had a great nights sleep prior to a long flight. Arrived back 17/01/17 to collect our car, went into hotel for a coffee and was refused payment of this, given complimentary (small things like this go a long way). I would recommend this Hotel for the Park & Fly option if you are going on holiday and want secure parking with a comfortable hotel bedroom and good food/drink service. Well done Hallmark and thank you for the complimentary Coffee.
A good welcome by all staff with well presented and tasty food menu. Rooms are well serviced and clean given the alcoves and cubbyholes to all the public areas I did not once fill uncomfortable as a sole guest. The only criticism is that all the furniture throughout could do with a minor facelift and the lack of air conditioning would make this hotel uncomfortable in the summer mouths. A good location when visiting the Manchester area ,I would have no hesitation to returning.
"Spa night away "
Just wanted to say what a lovely time we had at this hotel . Couldn't fault anything the staff were brilliant one lady out of the spa even giving our nana who has walking difficulties a lift to reception in her car. This isn't far but would have been for my nana and for the lady to go out of her way meant a lot so massive thank you ! There was seven of us away for a spa weekend and all the facilities including the spa were brilliant. The rooms are lovely and the food was amazing we are returning in August as we enjoyed it that much. Don't listen to the bad reviews try it for your selfs !
"Cheap but definitely not cheerful"
Stayed for one night as it was close to Manchester airport. Tried ringing room service and after 2 hours gave up. We woke at 2am to leave for the airport turned the shower on and it literally dripped out so didn't end up having one. The toilet wouldn't flush either. Don't stay in room 407, very basic and not at all what it looked like in pictures. Complained to reception and had £8 taken off my bill. Would not stay in this hotel again. Looks the part outside but not the same as your walking to your room.
"Very disappointed and annoyed"
Came to a business event here. Asked the retcptionist if I could park for free, which I was informed I could if I gave her my reg plate. Two months later I recieve a.parking fine which I can't appeal as I did not recieve it until a month after the date on the letter. AVOID This hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM