of TripAdvisor Travelers recommend this hotel
"DIABOLICAL PARKING CHARGES - BEWARE"
Came to an event the other week, which was ok, but this week got a letter in the post from ParkingEye charging me for not paying for the carpark. I've not been for a while and had no idea I was meant to pay for parking, even at night!! It's always been free when it was the Belfry. There are signs around which I've since seen, but they're not lit at night, so obviously you'd miss them. When we asked reception for directions, she never said anything about us paying for parking and there's no signs in reception either, so I'm quite shocked to receive this charge. I know and have read I'm not the only one!!! NOT ON, YOU'LL LOSE BUSINESS THIS WAY.
My husband and I (and our daughter's family) stayed at this hotel last Saturday, April 15th. The facility itself was nice and was a short distance to the airport. The staff in the hotel restaurant was very friendly and did their best with our large party of 11. This is where the "niceness" ends. Normally, I wouldn't even write a poor review for little annoyances, but these only added to what ultimately became unacceptable. Instead of writing a long story I will simply state everything negative and leave it for you to decide. 1. Dirty glass in the bathroom. Looked like a toothpaste puddle. 2. Service in the restaurant deteriorated, in speed, as the restaurant got busier. *Staff was always very pleasant though. 3. Extremely noisy for most of the night. The hotel was hosting two wedding parties and it was apparent they did not separate those guests from the overnighters. 4. Requested a wake-up call in both our daughter's room and ours and neither of us received one. This could have been a disaster given our taxi was due at 5:30am for our 7:30 flight. Fortunately, we both set our phones to alarm. 5. Lastly, I have tried three time to contact them about a left behind item with no reply.
"Excellent meeting venue"
Attended meeting at Hallmark Manchester. Great location, free parking on site. Excellent lunch and tea/coffee snacks choices. User friendly AV technologies. Hotel staff are friendly and knowledgeable. I will certainly arrange future meetings here. Thank you Hallmark meetings team.
I bought a Wowcher for a two night stay at The Hallmark Hotel near Manchester airport. The wife and I had an opportunity to get away but needed to be not too far from our North Manchester home, so this break looked ideal. It was. The Hallmark hotel used to be The Belfry in Handforth near Wilmslow and the stockbroker belt of South Manchester/Cheshire . Ideally situated as an airport hotel too. They seem to have employed a small army of really smart and respectful kids to run the place. They were all so young but also so efficient. The room was sufficient in size for our stay, a lovely comfortable bed, flat screen TV with an abundance of channels, tea & coffee a plenty and a check out time of 1pm. But the included evening meal was stunning. The best ribeye steak I have ever tasted and was so not expecting that. My wife's meal was excellent too. As far as value for money and service go this hotel is a definite 10 out of 10. I got the names of the young guys running the restaurant and want to give them a mention for service above and beyond. So Jack, Petrina, Alex and Charlotte thank you for your fantastic service.
"Great for park and fly "
Stayed with the husband and kids the night before our flight and the stay included parking until our return, taxi to and from the airport too. The staff were ever so welcoming and when I realised we had forgotten to pack toothbrushes and asked where the nearest shop was the lady on reception kindly gave us some, little things like that are really nice touches and many other hotels would have charged. The room was lovely with a sofa bed for the children and separate bedroom for me n hubby and the biggest bed I have ever seen. Clean and comfortable and everything we needed. The bar is a little on the pricy side but we expected it anyway and we weren't there to drink a lot anyway. Nice clean comfortable seating area and the bar staff were friendly and accommodating. Would definitely return.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM