of TripAdvisor Travelers recommend this hotel
Great staff, location & quality for cast.parking cost high, location in downtown is expected. Perfect spot if going to Northwestern hospital treatment. Easy access to get in and out of Chicago. Close restaurants and Michigan Ave.
"Convenient for everything!"
Stayed here for a week whilst attending the RSNA 2016 Conference. At every point during my stay the staff were really pleasant and could not have been more helpful. The Business Centre and complimentary printing came in particularly handy on a few occasions! Breakfast was basic and of a satisfactory standard for a mass buffet. The location is fantastic for transport connections (if you are here for the RSNA the shuttle bus stops outside The Allerton next door), or if you are on foot then everything is comfortably walkable, including the shopping on Michigan Avenue. My room was spacious and well equipped. The bed was very comfortable, and once I had worked out how to use the shower, that was a lifesaver - find the massage setting on the shower head and treat yourself to a pummeling! The cleaning service was very efficient and unobtrusive. On the downside the heating unit kicks in and is very noisy when in operation. If this is the middle of the night then it can wake you. Similarly the elevators and pipes are very audible at "rush hour". I found the decor a little bit "tired" and would benefit from being freshened up. Take a trip to the 40th floor for a good look around or some exercise as the gym is located here. It's not quite the Hancock Tower, but you'll get the gist and it saves you $25! Overall the "goods" outweigh the "bads" and if I was returning for the same conference I would consider a room further up, and as far away from the elevators as possible.
"Chicago/family weekend trip"
Weekend trip with family. Location of the hotel was perfect. It is in the center of great shopping and restaurants. Great service and price for the hotel. Valet parking is a must as it is no self parking close.
"Great location,Great Stay"
2nd stay at this location. Great location and excellent staff from the doorman to the front desk staff. Will definitely stay here again. Beds comfortable. Breakfast was good but would have liked additional healthy choices.
Since the windows are bolted shut, Is it too much to expect appropriate humidifiers to counter the very dry air. I was offered two, both of which were filthy with particulate material in them. But it really did not matter, since neither I nor a maintenance person was even able to get them to work!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM