"Underwhelming & Bad Room"
The location of our room was terrible, right next to the employee lounge so we could hear them and smell their food. On the other side of the door was a ice maker that we could hear through the door, very disturbing. This room should not be in inventory. iPad was broken, TV remote did not work. Found a pair of someones dirty socks wadded in the corner of the room by the wardrobe, makes us wonder what else they missed in cleaning the room. The bed was the worst part, sheets were cheap and didn't fit the mattress, pillows were flat, no plugs on the nightstands expect on the iPad dock. We had phones, watches, BT headphones, cameras, etc. to charge... Overall it was a pretty bad experience.
"It was... Ok"
Great price, great location, unique atmosphere (i liked the functionability of the tablet in the room) and a friendly welcoming staff, but the cobwebs had me feeling uneasy in regard to room cleanliness.
"Good location, value and awesome staff"
The location is perfect location to easy get to the L, the buses and river. You can easy get around anywhere without any issues since you are on Michigan Avenue. The staff was amazing...very helpful and went out of there way to make you happy. You just felt comfortable that after walking around all day it was nice to come back and relax. I would surely stay there again. I love the fact they let check in early...11:35AM.
"Hard Rock Hotel Chicago"
The hotel is located in an strategic area, just 2 blocks away from the millenium park and the miracle mile, the service seems kind of cheap, the front desk people where not very polite and kind of rude. Overall the hotel was fine, but it didnt felt hard rock style, for my point of view it was a Holiday Inn with a rolling stones magazine and one nice flashy pillow.
"Pay alot for very little"
Your just paying for the view and brand name. Not worth the money.. i work the desk at a hotel ... n this one is way to expensive for what you get. Felt like a complete waste of money.the view was great from the studio suite but thats all that was great
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM