Heritage Awali Golf and Spa is located by the sea, on the wild south coast, on an area of 2500 hectares. It is 30 km from Mauritius International Airport.
of TripAdvisor Travelers recommend this hotel
Excellent hotel very friendly fantastic staff and really good food.we have been there so many times now I cannot remember how many but we do not get bored at all always some changes with the hotel and menus.We also feel that from the MD down all of the staff are always looking to make your holiday speacial it's difficult to pick out individuals as every one is excellent.We also play golf every day wonderful course in beautiful condition and the staff there are as helpful people complain about the cost of buggies no one says the golf is free,
"Totally fell in love with Mauritius"
Loved our stay at Heritage Awali. Beautiful location in Bel Ombre. The beach was so beautiful and even though the hotel was busy (we only knew this because staff told us), it didn't feel busy at all - there were hardly any people around so it made the idyllic location even more special. Rooms were nice and clean although nothing special. Be prepared for bugs in the rooms if you are on the ground floor. Staff were exceptionally friendly and helpful - apart from the management. Management were constantly walking the resort and we found them to be surly and sour faced. The bar staff, cleaners and waiters were all much more friendly and welcoming to guests. Food was lovely but it is difficult to get to eat in some of the restaurants if you are AI. Despite booking as soon as we arrived in the resort, we couldn't get into all of the restaurants we wanted on the nights we wanted to eat in them. Having said that, the buffet alternative was always delicious. Definitely recommend the Indian restaurant, and we also loved the Italian. We had the lobster dinner at Infinity Blue to celebrate our silver wedding and the staff made it really special. Watching the sunsets from Infinity Blue Bar whilst drinking cocktails was our favourite pastime - although seeing 2 of the bar staff have a fight in there one night was not one of our favourite moments of the holiday! We had the Premium AI package and it was totally worth the extra money. It gave us a number of extra things but the main one was a daily massage for each of us during our trip. It was bliss! The Spa was absolutely brilliant and the staff in there were exceptional - making us feel very welcome and our massages were absolutely divine. Mauritius is a really special place and we totally fell in love with it. We will definitely return but think we will try a different hotel next time. Just little things let the Awali down.
Right from arrival at the airport we felt very welcome. On arrival at Heritage Awali we were welcomed by Caroline who greeted us and made sure we showed the facilities at the hotel. Caroline is one of the most service-minded people we have ever met. Amazingly friendly and always smiling and helpful. The staff in the restaurants and bar were all extremely service minded and helpful. Wilma, our housekeeper, was helpful and also always smiling. We will recommend a stay at Heritage Awali at any time.
We spent 10 days as part of a larger group trip at the Heritage Awali and I can only say good things about this resort. Even though it was lively, it wasn't loud. The food was excellent. My partner has celiac disease and the chef at Savana was very accommodating, pointed out which foods were ok to eat and made fresh gluten-free pasta for him. We had two spa treatments which were wonderful. In general the staff always tried to anticipate our needs. We can highly recommend the Heritage Awali.
The welcoming at the hotel gave a glimpse of what should be expected during the stay.All questions were replied and details given as per activities and hotel infrastructure.Restaurants were up to standard but the buffet has room for improvement.The spa is well designed with professional and skilled staff who showed courtesy towards customers.All staff within the hotel projected an image of well trained individuals who know their jobs and how to deliver.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM