of TripAdvisor Travelers recommend this hotel
My friend and I have just returned from our holiday at the Heritage Awali Resort. We really did not want to leave! We upgraded our holiday for the premium package and it was definitely worth the extra money. We enjoyed a daily treatment at the lovely spa and a really delicious five course meal with lobster as the main course. An African themed BBQ dinner called the 'Boma Experience' as well as a daily breakfast room service on our balcony - the views were amazing. The atmosphere in the hotel is enhanced by the smell of the spa fragrance oils and the friendly staff. From the moment we first arrived and were waiting for our room one of the bar staff called Magen instantly made us feel welcome. He seems to have the attitude that nothing is too much to ask and his professionalism and attention to detail in such a busy environment are to be admired. It was my friends birthday while we were there, she received a birthday card and when we went for dinner there was a birthday message on the beach - our table was set up next to it and the band came and played happy birthday to her. Such a nice touch. We also took advantage of the free water skiing, although we weren't very good the staff were patient and gave us a bit more time. There are so many other details of our holiday that I could write for hours but I think the message is clear enough already. I highly recommend this resort and if you see Magen tell him Marie said hi! 😊
What a place! The people the hotel and everything that surrounds it!!! You won't get better than this! So much relaxation but so many things to do if you get itchy feet. The trips you can book through the hotel are fantastic I recommend Paolo and his dolphin and island trip had the most amazing BBQ and saw hundreds of dolphins where we could swim with them. Quad biking at Frederica reserve and can swim in waterfall... incredible and zip wire at 7 colours. The staff here will go out there way to make sure you have everything you need, Mauritians are the most kindest loveliest people felt so safe! Special mention to ashish dinesh Dylan desire on zenzi bar... you guys are the best and made our stay special! Vicki front of house made us feel home from home and raj in the balafon was just the loveliest waiter. I can't wait to come back. The whole place and people were perfect... for a couple on their honeymoon i couldnt of asked for more. It's the full package you won't be disappointed. All restaurants are amazing and as just married made to feel very romantic.
Excellent location on the beach & rooms very nicely appointed. All of the restaurants served delicious food , the Indian being our favourite. The bar staff were friendly & attentive . Enjoyed the live music in the evenings. The reception staff helped me receive & print out 3 emails. On my husband's birthday they seated us on the beach for breakfast which was wonderful & organised a birthday cake.
"Wonderful family holidays in a beautiful place with amazing people working there!"
We spend a wonderful time in this beautiful hotel located in a paradisiac place. We enjoyed the excellent service of so friendly and very obliging people working there. We want especially give a big thank you to: Rati, Shyama, Joe, Jocelyn and the whole Timomo-Team. The food in all restaurants was excellent and they made us even daily fresh baby puree for our 11 months old daughter. We highly recommend to do the half-day see- the-dolphin-and-snorkling-tour with the boat-house-team. It was a wonderful experience for us (thank you Silvester and Jean-François!). Another Highlight was a trip to Casela-Parc with a great and very careful taxi-driver who gave us an insight into the landscape and life in Mauritius (Thank you so much Saahir!).
Visited this amazing resort and have just got home. Really didn't want to leave. We were greeted by drums on our arrival, divya from guest relations checked us in, explained what was included in our AI package and showed us up to our room where our bags had already arrived. The room itself was spacious and had a limited but stocked mini bar. Slippers, dressing gown, and some toiletries were provided - all a nice touch. Our room was very well cleaned. In terms of food - there are a few restaurants to chose from. I would recommend you reserve a table at the a la carte restaurants on the day of arrival. The restaurant booking system may need looking at. The savanna is the buffet restaurant open for breakfast and dinner. A great selection of food both times although the selection for vegetarians could be better. Watch out for the birds during breakfast! Zanzibar - does snacks and drinks during the day (paninis, salads etc) and also does pancakes and biscuits and deserts in the afternoon - yum! The bar serves all the usual drinks and hosts the entertainment every evening. The service was slow sometimes (eg getting snacks and drinks). Infinity blue - is open for lunch most days and does salads, pizzas, pastas etc for lunch and mainly seafood for dinner. The veggie paella was very good! Italian restaurant (can't recall its name - balafon I think) does good pastas - I had the cannelloni which I enjoyed Zafarani - Indian restaurant- the food here is amazing! We visited the restaurants at C Beach club (at the awali's sister hotel, the telfair) for lunch and dinner - again the food was amazing! We aren't golfers but we did visit the gym and did an archery session which was fun! The spa is well worth a visit! The staff are what helps make the resort what it is. We went for my husband's 40th and they helped make it special for him. In general the staff have clearly been trained to look after guests and the service is second to none. So many to name but special thanks goes to Vanessa (who we often saw at the buffet restaurant), Sharmeen in guest relations (who helped us with all our restaurant bookings), Varsha at the Zafarani. I am looking to return for my 40th!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM