of TripAdvisor Travelers recommend this hotel
"One night in Liverpool"
Brilliant stay over in a beautiful hotel, me and the missus enjoyed our stay in this lovely hotel. The room was spacious bathroom lovely staff were very friendly will definitely be booking again as it was ideally located to the shopping area and bars 👍
This is the 2nd time we have stayed at the Heywood. Ideally located for central Liverpool. Staff friendly and welcoming. We Will be back.. If I was to be critical, the rooms could do with a fresh paint and also carpet replacing near lift on the ground floor as it's very grubby.. However really good hotel and ideally situated close to Liverpool One..
"A hidden gem"
We stayed here after getting an online deal via groupon but I would quite happily pay full price to stay here The building is one of liverpool's many architecturally amazing buildings Spotlessly clean well appointed rooms and the staff were excellent If you're staying over in Liverpool I would recommend 100%
"Great location in Central Liverpool"
Very nice balcony room (#304 - with the extra money considering this is not a discount hotel), helpful and friendly staff. Expect some late night noise on the street on weekends as it's located near many nightlife places, including one beneath it. We still slept just fine at the end of a long trip before an early morning to catch a train.
Me, my husband & very good friends stayed in the Heywood nearly 2 weeks ago. When we arrived at the hotel is was told I had to pay a £100 deposit for both rooms as a security deposit as I booked through a third party. I told the young girl on reception I'd spoken to someone the night before on the phone who told me I only had to pay a £50 deposit as the both rooms were in my name. The girl on reception said no i couldn't do that which was very annoying! I paid £50 cash & £50 on my card. Next morning when we checked out I got my £50 cash back and told I would receive my £50 back on my card within 2-3 days but 9 days on & several phone calls later I still haven't received my money back. Put it this way I will not be back to your hotel and I will be making sure I let everybody know to stay away.....
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Maestro
Check-in: 3:00 PM , Check-out: 11:00 AM