As the name suggests, the HF Fenix Urban is a urban hotel in the heart of Lisbon. This accommodation privileges silence and quietness far from the capital city's hustle, by providing guests spacious spaces such as a lobby, a bar and a relaxing restaurant area. Moreover, the hotel rooms come with modern and comfortable facilities, a working area and are painted with warm colour, to let guests feel welcomed in a cozy but elegant setting.
the HF Fenix Urban's Parque Restaurant is famous for its international gastronomy and delicious local dishes you cannot miss.
The HF Fenix Urban hotel is located in Lisbon, near the El Corte Inglés are surrounded by a vibrant area. This is the perfect starting point to explore Portugal's capital city since the Praça Marquês de Pombal, Parque Eduardo VII or Avenida da Liberdade are very close to the HF Fenix Urban hotel.
Was a great place to stay, close to old town and shopping (20 min walk), good restaurants near.Comment of B. Kevin, Canada the 2017-01-19
I liked the urban chic of the decor.Comment of T. Abdul, United Kingdom the 2016-10-20
very good hotel with excellent breakfastComment of M. Jacq , Belgium the 2016-10-02
un hotel magnifico, pulitissimo, profumato, personale supercortese ottima colazione al buffet. Mi son trovato davvero bene e sono uno che gira molto x lavoro e di hotel ne ho girati tanti. Inoltre, ottimo rapporto qualità prezzo, tornerei anche domani.Comment of V. ROBERTO, Italy the 2016-09-23
très bonne découverte, situation assez proche des bus Hop on tour. situation proche des métros. bonne insonorisation. petit déjeuner très correct. lits très confortables!Comment of H. Isabelle, Belgium the 2016-08-11
Lovely hotel, friendly staff that couldn't do enough for you. Everywhere was clean! The rooms had everything you'd need (hand wash, shampoo, body wash, excellent air con, hair dryer). Only complaint I have is that the rooms are a bit small, but for a short break it was fine, especially as they were well equipped. Rooms also had a safe that you didn't have to pay extra for, and a laundry service and mini fridge that you did have to pay extra for (but this is expected). The breakfast in the morning was fantastic, there was something for everyone, fresh fruit, full cooked breakfast, yogurt, espressos, coffee, tea, hot chocolate, cereal, toast, bread, a fantastic selection of cheeses and ham. The rooms were perfectly sound proof, I didn't once hear the neighbours.Comment of P. ASHLEIGH, United Kingdom the 2016-06-29
Bonne situation géographique, proche du métro. petit déjeuner très bien.Comment of V. Olivier, France the 2016-01-27
Hotel location one minute walk to metro. Breakfast out of this world. Every type of food. Room was beautiful. Great shower and bath. Very quiet. Front desk and breakfast staff very helpful and friendly. Top hotel.Comment of T. Stephanie, Ireland the 2016-01-13
Prime location and very good value for money the only downfall was that WiFi was very poor quality.Comment of W. Brian, Ireland the 2016-01-12
Super Preis-Leistungs-VerhältnisComment of R. Oliver, Germany the 2016-01-11
Excellente adresse. Très bien situé. Personnel très aimable (parle le français ) petit déjeuner varié. Nous y retournerons sans hésiterComment of N. Yannick, France the 2016-01-11
Genial. Muy limpio. Todo el personal , tanto del comedor como de la recepción fueron muy amables. Tienen un servicio de shuttle al aeropuerto y está muy bien! La habitación espaciosa, con mucha luz y un ambiente cálido. La cama es muy cómoda!Comment of C. Maite, Spain the 2015-10-31
We had a really nice stay. Couldn't sleep with the window open because of the noise, but closed you didn't hear a thing. Breakfast is really good, lot's to choose from and a little different every day. Close to metro.Comment of S. Esther, Netherlands the 2015-09-22
Very central situated but not directly on the main road. Got room towards the backyards and it this quiet. Easy access to metro and busses. We can recommend this hotelComment of S. Sri Wahyudati, Norway the 2015-07-15
Hotel muito bom e bem localizado, próximo ao centro de Lisboa e a 2 km do bairro alto, ponto gastronômico da noite de Lisboa.Comment of M. WAGNER , Brazil the 2015-06-23
C est un hôtel pas très loin du centre 15 Mn a pied propre avec un personnel très agréableComment of E. VANESSA, France the 2015-05-19
Gute Lage (200m zur Metro), angenehm moderne Ausstattung, Personal hilfsbereit, sehr sauber, keine Aussengeräusche im Zimmer (nur bei geschlossenem Fenster!), Fahrstühle flink, Frühstück für portug. Verhältnisse excellent, gemessen an dt. Hotelstandards befriedigend. Für Raucher: Man muss vor dem Eingang auf der Straße rauchen......eine Dachterrasse wäre toll!Comment of S. Peer, Germany the 2015-04-16
Good hotel.Comment of S. Bert, Netherlands the 2015-03-29
Sehr freundlich und hilfsbereit!Comment of G. Wolfgang, Austria the 2015-03-17
Excellent cost / benefit ratio. The staff is very pleasant, the location is strategic and well served by public transportation, and the breakfast is excellent. I recommend.Comment of D. Wladimir, Brazil the 2015-03-08
Buona posizione dell' hotel, ottima pulizia (asciugamani e lenzuola cambiate tutti i giorni). Personale molto disponibile. La prima colazione può essere migliorata. Vicinanza metro e mezzi pubblici.Comment of T. Lola , Italy the 2015-02-17
Muy recomendable por la limpieza, servicio, y relación calidad-precio.Comment of G. Maria Teresa, Spain the 2015-02-15
"Be careful at the reception or choose a different hotel"
The hotel is good, well located and nice breakfast. BUT, the staff at reception is very rude and unprofessional, and we dealt with the morning and afternoon shifts. They tried to cheat us a couple of times, lying about the package and conditions we booked. We were even witness of a complaint of other guests that had something taken from their rooms. It’s really a pity because they managed to transform what was definitely going to be a 4-5 star rating into this…
We stayed for 4 nights at this hotel.We had everything what we needed- kettle ,small fridge ,TV ,comfortable bed ,clean towels and toiletries..Just take with you coffee that you can make in your room.Hotel provides just tea.You must keep shut your windows ,(actually very good sound isolation when it shut) because very noisy street.Be very careful when you taking shower-very slippery bath inside. Breakfast-perfect!Staff helpful and friendly.Hotel nice and modern.Very good location-5min.walk to hop off hop on station.Strongly recommend use Grey line company.We bought 4 lines for 48 hours used for 2,5 days.It gives to you opportunity to see a lot and safe time!Near hotel you have shop Pingo Doce -about 10min walk.We went to eat near hotel at Costelao Goucho.It was amazing!We found this restaurant or Grill Bar on Tripadvisor.Grilled meat was amazing and you have try different types of steak.You are here for meat not for salad!!!!The prices in Lisbon as everywhere in capitals.They have very tasty beer which cost about 2,5-3,5 euros.You can eat at restaurant and pay about 50euros for two or pay just 5 euros for kebab+chips+ small bottle of beer. When we arrived it was 26 degrees that do not forget cream for sun protection.It is very easy when you traveling on opened busies!We enjoyed in Lisbon.Very colorful and interesting place!
I loved this hotel. The staff who greeted us were smart and professional. The room, I think, was 'The Comfort' on the 2nd floor, rear. It was very quiet. The room was very nice. The bed was huge, being 2 singles joined together. There was a tea tray with integrated kettle, a variety of tea bags, but no coffee or milk. The bathroom was extremely well equipped, something I could have done with knowing about beforehand. There is good quality shower gel attached to the shower wall and Dove moisture liquid soap in a dispenser by the sink, along with little bottles of shampoo, shower gel, hard soap and shower cap. The hairdryer was good and powerful. There is a shaving point and an extendable shaving mirror with normal & magnified glass. The breakfast was impressive. Hot food: amazing scrambled eggs, bacon, mini frankfurters; a range of cold meats, cheeses, fresh fruit, cereal, boiled eggs, croissants, cakes galore, different types of bread for toasting, several types of rolls, yogurt, jams. Drinks: carafe of coffee, Nescafé pod coffee machine, high quality vending machine, dispensing excellent coffee of all types and hot chocolate; tea bags both normal and a variety of fruit teas. There was even a couple of bottles of wine (one fizzy). Can't imagine how anyone can describe the breakfast as only ok.
"Great place to stay"
We spent two nights here and enjoyed the location, the comfy bed and the recommendations by the helpful staff. As previously mentioned if your room faces the street it is a noisy room But I slept well. If there room was quieter I would have given it a 5. I will go back.
"Nearly perfect place for a city trip"
we stayed two nights at hf fenix urban. the room was excellent. the location is great. Breakfast was xtra ordinary. a wide variety of food and very nice service staff! Even better: the price was superb. The only negative point was the service level of the receptionist team....
Breakfast: £ 5.96/person (On request)
Private parking: £ 8.43/night
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM
Please note 100% of the first night will be charged at least 2 days prior to arrival.
Please note that from the 1st of January 2016 a city tax of EUR 1 per person, per night is not included in the total price and should be paid on site. This tax is charged to guests aged 13 and older. It is subject to a maximum amount of EUR 7 per guest. The hotel does not accept Group reservations. Reservations with more than 5 rooms will not be accepted.