of TripAdvisor Travelers recommend this hotel
The only thing I didn't like the staff not explaining a couple of things and how its hard to get in and out of the parking and how to get to the restaurants in the hotel. It was like someone was bothering them
"New Fee - What a Shame"
The hotel started charging a resort fee. As a Diamond I never paid for parking anyway and always get free wifi. The past two times I stayed since the fee was put in place after the new pool opened it was never on my bill. This time it was. If I were on vacation and going to use the hotel for that purpose I would have no problem with the fee. But when I am there for one or two nights on business I find the fee offensive. I have stayed at the Anatole many times but no more. You just lost a long time customer to another Hilton property.
"Breakfast with Santa"
I took my entire family. My 3 grandson's had a great time! The staff was excellent. The movie on Friday night with snacks, the breakfast with an excellent Santa, and a scavenger hunt that included decorating cookies and making ornaments kept my grandsons mesmerized.
This hotel is huge!!!! Nice museum items to look at as you walk around. Wish we were there when the water park was open!!! It's very beautiful inside and our room had a lot of space. We stayed there for thanksgiving and saw the wonderful breakfast with santa program. Staff was very friendly and helpful. I would certainly stay there again!!!!
"Conference stay was better than expected"
Upon arrival at the Anatole in Dallas, we experienced a long check-in line. However, I had checked in online before leaving home, having a virtual key, but not really familiar with it's usage. Luckily, the concierge was helpful, and helped us to skip the long lines by issuing our room keys. The Anatole is usually a very busy conference location, but it has a few different dining options, which makes it nice to stay out of the horrendous traffic, at times, in the area. Our stay was nice and comfortable, never having any issues.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM