Prestigia had this hotel at half the price of the American websites, great deal.Comment of V. Arvind , United States the 2016-12-18
Beautiful hotel with fantastic staff. Was there for business but was able to enjoy fun times with friends and business partners in the evening without leaving the hotel. The restaurants served a good variety of foods, with healthy choices, as well as things to pick up and take to the room to snack on.
"Top tier Hilton falls short"
The room was not upto the normal Hilton standards, shower plugged, AC making noise, noisy hallway, etc... very busy and hotel seemed understaffed for the volume of people. This was suppose to be a top Hilton, but better stays in the Hampton brand.
Room was clean and spacious. I was there for a business convention and everyone went above and beyond with service. There is priceless art throughout the many hallways and corridors and a sculpture garden out back. This hotel is great for any occasion be that work or pleasure. From out of town or a local you will appreciate this property. Hear there's a water park too but I can't comment on that.
"Staff goes above and beyond"
Had a medical emergency that required paramedics getting into my room and a hospital stay. Staff brought belongings to the hospital for me. Upon discharge from the hospital, unloaded my stuff in the room. Thank you Bill and David.
The hotel is situated in a very Good location; closed to everything. The staff are very friendly and professional; provide very good customer service. They are knowledgeable and professional. The room is clean and spacious.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM