"Only one redeeming quality"
Proximity and access to the convention center is this hotels only redeeming quality. First the good............ The best feature of this property is a very efficient elevator system. Nice lobby. Nice walk to convention center without having to go outside. Employees are happy to work here, from receptionists to concierges, housekeeping, and doormen. Upgraded rooms overlook outfield all the way to home base of Oriole Park at Camden Yards Now the bad........ Dirty carpet in our room. Every drawer in every cabinet in the room would not open or close correctly. TV's on exercise treadmills do not work. Tiny, tiny, tiny outside deck (only public outside deck) by exercise area and indoor pool, but no lounge chairs for catching any sun. One of the worst executive (concierge) lounges I have ever been in. Cramped, drab, stuffy dead air, messy food presentation (which is partially the fault of the guests), and poor selections.
"The lobby looks great, but once you go up the elevator and head toward your room you will be disappointed."
Only one working TV on treadmills, stains on carpet in room, musty smell in hallway and multiple fans blowing on floor in hallway which made me wonder if I got the worst room. Executive lounge was not worth the price - very disappointing.
"Quick Trip - Good Stay"
We stayed overnight and it was, we'll, Hilton. Perhaps not spectacular, but predictably upscale is darn close. Nice, clean room. Good bed, with nice sheets and a variety of pillows from which to choose. Plenty of eating options, since the Inner Harbour is just a few blocks away. Just good stuff.
"Great Location in Inner Harbor"
Very nice place to stay. Convenient to convention center and sporting venues. Easy access to Inner Harbor shops and restaurants. On route of Charm City Circulator (free city bus). Lobby staff are great!
"Very tired hotel! No housekeeping service!"
Throughout my travels this year, I continue to be disappointed by Hilton properties and the Hilton Balitmore is no exception. My room is very worn, there are scuff marks all over the walls and when the light shines into the room in the morning, it highlights all the dust in the room. After a long day attending a convention today, I come back to discover that housekeeping did not visit my room to clean ... I am incredibly disappointed. Hopefully my room will be cleaned tomorrow, as I have one more night here ... I would not recommend this hotel to anyone that I know and care for.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM