of TripAdvisor Travelers recommend this hotel
"Clean, Friendly, Updated, but Not Fully Up to Brand Standards"
POSITIVES: - Staff is incredibly friendly. - Housekeeping is exceptional and accommodates guest's schedule. - Concierge desk is very helpful & prevents need to wait at the front desk during stay. - Rooms are updated and very quiet (even when there is an adjoining room). - Access to two beaches. The one immediately in front of the hotel is great for waves. A short walk up the beach will get away from the crowd but is not as visible to lifeguards. - Historic fort on the hotel grounds. - Many rooms are close enough to the water that you can hear waves at night. NEGATIVES - The beach with calm waters is an easy walk, but through the parking lot (when the gate is open) or down the block else times. - Dining on site is very expensive. For the same price, I would recommend a five minute walk to Brown Sugar. Also, a four block walk to the gas station convenience store will save money on snacks. - If you have Diamond status, you will get access to the Executive Lounge, but be aware that food offerings are much less than you may have experienced elsewhere. Also, unfortunately, Diamond status will not speed up your check-in experience... had to wait for a room while others came & went, then no orientation of the property.
Lovely friendly people throughout our visit. We had two spacious inter-connecting rooms which was perfect for a family stay. Amenities are good and it is easy to book trips or hire equipment. Food is ok - the Grille restaurant has good food but is a bit old-fashioned in decor, the Lighthouse is more fun but the buffets can be variable. Food in the beach-side bar in the hotel was always excellent and the best catering in the hotel complex. Only thing that lets this hotel down is the Careenage Bar - it smells stale as you enter/sit and the food is truly awful. Throughout our holiday, the hotel service was always brilliant and the pools/beaches sparklingly clean. Lovely.
Where do i start apart from just WOW Location excellent room excellent beach excellent food excellent staff went above and beyond our expectations which made our stay very wonderful. We read some of the negative reviews before we came and all we can say is they must have been staying at a different hotel!!!!!! A big thankyou to the hilton barbados and its lovely staff
Everything was standard good quality Hilton. Food in the exec lounge was great, hotel was big but manageable. Spa was amazing (recommend for sure!). While i'm not that big on family resorts, the hotel was big enough to feel adult and private. One drawback was that the bathrooms for the pool was very close to the conference rooms making for awkward encounters.
"If you would like a hotel to care less about you and make you feel like you are there for them this is the place."
Less than helpful staff that made you feel like they did not want you there. I have never paid for such rude service. I can't believe this was a Hilton. They have really gone downhill. I will definitely have to rethink staying at these hotels.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM