"Good location ... good hotel"
It's a Hilton so definitely very good. Located downtown gives you the right start point for a city tour (subway entrance by the hotel, lots of good restaurants around, and info flyers all over the place). Only 4 out of 5 because of couple of things: - front desk staff (not everyone but some can use a training in dealing with customers). - breakfast restaurant - the food is good but it's the same every day. The same every day. The same every day....ok, message sent and received I hope. Not once a change in the hams or the pastry served. Same goes for the executive lounge. And don't think that the food in the lounge is different than the restaurant. - some features in the room can use an update (nothing major). Positive things: Concierge keep up the good work. Room service - excellent (thank you!!!!)
We had a lovely stay at the Berlin Hilton. We are a family of 6, two parents, two children (age 4 and 6) and two grandparents. We had two junior suites. Grandparents in one, the parents and kids in the other. The rooms were huge with a king bed, shower/tub and two sinks and then a separate WC which was convenient. The living room was large and had space enough for two roll away (very comfortable!) cots that the children slept on. The hotel was very helpful to us. The Concierge was terrific at arranged reservations and tickets for us and we had (ahead of time) booked the executive level which was a GREAT decision. The executive lounge was very large and had a generous offering. All day tea/coffee and hot chocolate with fruit and snacks (with a variety of seating options, couches etc. all very comfortable). From 3-6 they did tea and cakes/nibbles and then from 6-8pm they had beer, wine and cocktails (help yourself) with mini sandwiches, salad and soup. It was lovely and almost enough for a meal. The executive breakfast buffet was lovely too and the hotel buffet breakfast was huge. A wide selection of breads, cold meats, cheese, multiple varieties of yogurt and fruit and lovely hot options like omelets, pancakes (with Nutella) and fried eggs not to mention cereals, juices and lovely coffee. Certainly 'executive level packages' don't always turn out to be worth the money but this once really is. Would highly recommend the up grade, you won't regret it! Wi-Fi was ample and fast at the hotel and the spa/pool was great. The kids loved it and there were comfortable lounge chairs around the pool so grown ups could keep an eye but relax as well. All in all it was a great hotel and made for a very comfortable and enjoyable 5 night stay.
"Great hotel in really good location."
A half hour taxi ride from the airport for about 25 euros. The hotel is in a great location with most of the key attractions a walk away or via the metro which is nearby. Friendly staff and we had a very nice suite and access to the Exec lounge so felt well looked after. Great views from the breakfast room.
High class hotel. Service is Great, the staff is helpsome. The location is perfekt and only a walk away from all must see in Berlin. Great gym and fitness room with all service included. Nice pool and very nice rooms.
"Great location, great staff"
I stayed a weekend after a business trip and couldn't have picked a better location. Underground right out the front door, walking distance to numerous sites, and many different types of restaurants and shops right at hand. The staff was most helpful in insuring that I could take advantage of all the wonderful things to do in Berlin.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM