of TripAdvisor Travelers recommend this hotel
"Perfect location and excellent staff"
The location of the hotel is ideal and the service is very knowledgeable. They were available at all time to assist us and were very kind. The room was spacious and the bathroom was very functional. We will definitely come back.
We stayed in this Hilton hotel for two nights, as tourists arriving from the UK. The staff were extremely friendly and helpful. We stayed in an Executive standard room, which was air conditioned and quiet, which is unusual. Everything you needed was available. The bottled water was chargeable, which always annoys me slightly, but OK poor Hilton family need the money. The breakfast in the restaurant was top notch, everything you could ask for; fresh fruits, cereals, cooked breakfast. Very nice cappuccino that can be ordered, opposed to the normal American jug coffee. The other thing is, it's in a good district, easy to walk out in the evening to other bars, or restaurants and not too far to get to down town for the tourist trials. Well done, the best Hilton we've stayed in, so far.
"Service, Location, Facility - Impeccable (worthy of five stars)"
My initial attraction to The HIlton Bogota was the location and their outdoor pool. Little did I know that Bogota hovers around 18°C, year round - sitting nearly 3000 metres above sea level. Despite the moderate temps, I was pleased to discover it is heated. Not a lot of sun, as it sits below several 10+ story buildings, but a pleasant open air space, nonetheless. From the front desk, to the fitness centre, multiple restaurants, concierge, security, bellmen, housekeeping - would rival that of any five-star brands. After the airline lost our luggage for the second time in four days, all the staff were very helpful in calling the airport, providing us with some basic toiletry extensions (from those already in the room). Their support and service went a long way in salvaging our holiday. The rooms are modern, clean, stylish and most importantly for me -- functional. Free wifi for Hilton Honours members. Great rates with great value. You're are well situated and within walking distance from the many restaurants of Zona G. The neighbourhood is extremely safe, with the added comfort of two round-the-clock armed guards with canine companion. Tipping - not expected in any way (some food outlets it will be included) but a few 2000 pesos here and 2000 there, is a great expression of your appreciation. Getting around - just ask the bellman to call a private taxi for you. Inexpensive, safe and reliable, but be sure to keep a written note of destination and return addresses. It certainly helps bridge any language barriers.
"It didn't meet my expectations"
The staff was very helpful and very friendly. No complains there. The bar was very nice and the food at the restaurant was very delicious. The disappointment came when I ended paying for a Suite and it was smaller than a concierge room at the JW Marriott, which is a block down the road from the Hilton. The room was small, the furniture was run down, and we didn't even get a complimentary bottle of water. Again, the staff was very helpful, the food is great, and the bar has a nice set up, but if I'm looking for a place to stay in long term I would rather go somewhere else.
"Great ! "
I stopped being in touch with Hilton for a long time. But coming back and finding a nice hotel, with beautiful rooms and very good and fast service is very satisfying! Just an small advice, having more variety in the In room dining menu will be better. That's it! Keep it up ! Will come back!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM