of TripAdvisor Travelers recommend this hotel
"Good location, great rooms, excellent service."
Excellent service from the concierges, excellent food in the executive lounge - as good as any restaurant. Fast internet; could view Netflix without a hitch. Room on the concierge level was great. Desktop outlets were convenient. Friendly staff.
Beautiful hotel in a great area of Bogota. The daily breakfast buffet was excellent, dinner and in-room dining options were delicious and the service from all staff members was fantastic. The wifi was also very fast, even when connecting multiple devices. Would definitely stay again!
Very professional staff, excellent rooms .. and everything a weary traveller could expect .. A real star of a hotel in the city .. The concierge did everything to make me comfortable and feel at home , especially after a 12 hr trip and multiple cancellations it was good to get some professionalism and calm..
The greatest asset to this hotel is the staff who is very welcoming, kind, helpful and very efficient. They make you feel safe and will do their best to help you. Rooms are comfortable and cleaned. Particularly enjoyed the breakfast. I will come again.
"Careful with their taxi service!"
Pluses: very comfortable beds and large, (mainly) quiet rooms. Lots of nice places to eat close by and safe neighbourhood. Negatives: no bath or bathrobes provided. Whole hotel feels quite dark and 'stale' - no windows can be opened. Even on the 10th floor you can hear the disco at the weekend. Carpets in hall ways are so thick it is hard to push your case along. Didn't like the knock fir laundry early in the morning- make use of your Do Not Disturb sign, or you will be woken up! Breakfast is pretty comprehensive, although disappointing to not have bananas on offer in Colombia! We got massively ripped off by the hotel taxi service, who changed the fare that reception has quoted us and didn't tell us it would be much more until we actually arrived back at the hotel. Download Uber or the Easy Taxi app- perfectly safe. For such an expensive hotel, I would expect more. The dressing room area of my room in particular hadn't been cleaned properly in some time and there was a lot if dust on the skirting boards.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM