of TripAdvisor Travelers recommend this hotel
When we checked in to the hotel, our room was extremely hot. When we called down to the front desk to address the heat, they said that the temperature was controlled by the building and there was nothing we could do to adjust it. None of us slept Friday night because it was so hot. Also, if you're staying more than two people to a room, get two different rooms, because these "double" beds are not large enough for two people. These are double beds in Hilton's world only. The only good thing about this place is that the staff was friendly and it's in a good location. $26 for breakfast buffet' You can spend that on breakfast at a restaurant and it will be ten times better.
I had a very nice staying at this hotel. The location is very good, the rooms a big and the beds a comfortable and cleaned very well. The staff is very helpful with every question asked. The breakfast is good and in every apartment in the hotel you´ll get a great cup of coffee
"Another Terrific Stay 3 - 4 December 2016"
The Hilton Boston Back Bay is one of our favorite hotels. We just completed the first of three weekend stays this month (celebrating my birthday, our anniversary, and a family Boston Christmas weekend.) The hotel is first-class, the location is perfect, and above all, the staff is gracious, friendly and helpful. On this stay the front office director, Mr. Talic, welcomed us warmly and went out of his way to make this stay a very special one. The young woman who checked us in -- I've forgotten her name - Syntheia' - made us feel like special guests, and the room service clerk (Tricia') was especially helpful and friendly. Thanks as well to Verne, who has been a welcoming figure at this hotel through all the years of our stays, and to the concierge, Josh, who made a special note of my birthday. The rooms are spotlessly clean, large and comfortable. We are Hilton Diamond members, and to us, this hotel represents everything that the a first-rate hotel should be. Looking forward to our next stays.
"Great location; hotel needs some updating"
The rooms could use some TLC and updating to raise to the level of a Hilton. Room service was excellent and fast. The location is fantastic for shopping, walking to the Library and much more. Valet staff were very helpful and enabled a feeling of safety.
"Good choice for a short visit"
I staied at Hilton for two nights for business conference. A great choice for that kind of visit and for a short visit in Boston. The location is great, in a walking distance of central Boston. The room was lean and at good size with a big and comfortable bed. Great location for a business confrenses and group meetings.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM