of TripAdvisor Travelers recommend this hotel
Was here for a conference. The room was nicely updated. But I had ups and downs. The plug in the bathroom was out of commission. No mirror near a plug that worked. Hard time accessing wifi. And I'm a HHonors member. Sent a tech to the room 👍🏻. I knew more about computers than he did 👎🏻. I used points for one night and cc for other days. No one mentioned I had to exchanged keys. So just little things like this added up to 4 stars. The view was very nice. And the bell hops were wonderful!
"Great location and wonderful staff"
Great location near Newbury and Boylston St with many restaurants nearby. Near convention center and Prudential Center mall. Front desk staff are exceptional in their friendliness. Executive Lounge privileges for those that qualify. Easy 15-20 minute ride to the airport. It was a bit pricey and geared towards business travelers/convention goers. Rooms were nice size and well-maintained. Quiet!
We stayed at the Hilton Boston Back Bay for 3 nights in early May and were very pleased with every aspect of our stay, the rooms were large, bright and cleaned regularly the Hotel staff were the nicest people to deal with they were always polite and welcoming, we will certainly recommend this hotel
"Way too expensive..."
....at $400 a night this is far too much for what you get which is basic Hilton fare but in a building in dire need of modernisation. Nice enough room with plenty of space but somewhat old fashioned fixtures.
"Dependable and Convenient"
Visited the Boston area for the weekend and chose the Hilton due to its convenient location. Easy walk to Prudential center, shops and restaurants. Staff was very friendly and helpful. Room was clean and beds comfortable. A bit pricey overall but a good representation of the Hilton brand.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM