of TripAdvisor Travelers recommend this hotel
"So good, and then so bad"
We really liked this hotel. It has an airport shuttle, valet parking, decent rooms, nice staff. We have stayed here 5++ times, on our way to/from the airport for an early or late flight or to pick up one of our children flying in from LA or overseas. We are Hilton Honors members, but not for long. So here is the bad part. We saw a low-priced room and it was non-refundable, non-changeable. Okay, we booked it, because our plans seemed pretty certain. But then our daughter called from Indonesia, and she changed everything on her end and will be coming in on a different date. The next night, is all. "We can change to the very next night, right'" I thought. We called the hotel. "This is non-changeable," they said. I asked her to check with the reservations manager. "Non-changeable," he said. I said "It is just a change to the following night." They said they would cancel our reservation and charge us. Gee, thanks. This was a bad deal, guys. It wouldn't have cost you a dime. But it has cost you our business.
"Love this Hotel!"
On business leaving the city, the Hilton Boston Logan is an excellent choice to satisfy any travel requirement. My room was very clean & comfortable, and access to the Executive Lounge had a wonderful staff in attendance, a wonderful view of the city and airport, and tasty finger food in the evening, and substantial breakfast in the morning. I am always impressed, and value my visits here. Thank you, Hilton!
"Easy to catch plane"
Love the shuttle service and ease of disembarking. This stay was uneven but overall good. Breakfast area spoiled by hostess with heavy perfume I stay regularly and usually no glitches; reliable good service.
Full service hotel connected to the airport will make for easy in & out for business meetings as well as a quick getaway for 6am Friday flight. Cafe is being renovated but other restaurants in lobby are picking up the slack. It's a busy place so some services (valet) are a bit slow. Rooms are nicely appointed in typical Hilton fashion. Cab stand out front is always full so travel to restaurants is easy and beats trying to find parking. This is a busy big eastern city so prices for services are a bit high. Room charges by contrast are reasonable. No complaints but nothing outstanding.
"Excellent Option for night before an early flight"
Conveniently located, connected to two of BOS terminals, nicely decorated rooms, parking garage, and the city view rooms may have a view of airport operations for terminal A. The smartphone room key feature worked great. Restaurant and bar on-site, huge lobby, and service was excellent (from the bell hop, to the valet, to the front desk staff).
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM