It was a beautiful hotel an THANKYOU Mirza and nataliaComment of J. Mohamed , United Kingdom the 2016-04-20
"I didn't know it was a self service hotel"
Online check in. No refreshments in the lobby. No bell service. Room was not prep. Nothing special even if you say you are celebrating an occasion. Just your normal bed and breakfast stay. The pool deck needs fixing, do not leave your children unsupervised.
"Beautiful hotel with separate male and female spa facility."
Me and my big family of 17 stayed in Abu Dhabi for only 2nights in Hilton Capital Grand. We booked 7 double rooms, I have to say the rooms were lovely with gorgeous bath room. All our rooms were located on the 4th floor so it was really nice to check out each others rooms window view. 405 have the best view (pool view) compare to the other rooms we had. The outdoor pool and the children pool was great. The highlight of the hotel was the Spa and the restaurant, spa was open until 12am, it gave us women perfect opportunity to unwind while the men and children enjoyed the world of internet with free WiFi. (special thanks to the lady who works in spa room for offering us hot drink at the end and making us feel comfortable). The restaurant sitting area was really nice, we were all able to sit together throughout the two days of breakfast and dinner, unless the management had it ready for us. The food was delicious with so much to choose from salad, main, dessert and many more. Thanks so much to the manager of the restaurant, he really did look after my family. He personally assisted with any of our needs. Thank you for the cute gift (rubber ducks) for the children, our children will always remember the nice man in Hilton.
Customer service and all the Restaurant are tops!!!! staff is attentive and very kind, housekeeping staff are the sweetest people ever, especially Masood. definitely great place to stay will be coming back
I was upgraded to the executive floor due to my Hilton membership and the room is very modern and luxurious. The breakfast restaurant is very spacious and well lit with a wide variety of food to choose from.
Very pleased with the hotel atmosphere and courteous staff. They have a very large and beautiful museum of UAE culture located inside the lobby with items to purchase. Elevators and internet are quick. A must!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM