It was a beautiful hotel an THANKYOU Mirza and nataliaComment of J. Mohamed , United Kingdom the 2016-04-20
"Stunning hotel with perfect staff"
This hotel is to die for. It's staff are warm, friendly and very helpful day and night. The food is brilliant and the rooms are spotless. Can't fault a single thing. Brilliant place to stay. Beautiful bathrooms with spacious cubicles and overhead and hand held shower heads as well as blissfully large bath. Just what you want for a luxurious holiday. My daughter and I had two lovely rooms and didn't want to leave. Abu Dhabi has joined our list of the best 10 places in the world to stay and this hotel is in the top 3. We woukd recommend it to anyone. Well done Hilton Capital Grand, keep it up.
"Could be better"
Beautiful hotel building , large bedroom and bathroom, very cosy swimming pool area and beautiful lobby and convention centre. Here it stop for the good points for this Hilton. Now there are a lot to improve. About the infrastructures: the rooms need a serious refreshment like changing this outdate smelly carpet and sofa, improve the windows isolation. Also the windows need to be seriously cleaned. About my experience :I arrived on a friday night to check-in and there was loud music from the nightclub /bar near by the reception... people partying, chatting load and keeping entering and going out of the bar. I sincerely felt awkward and not had the feeling to check-in into an Hilton in Abu Dhabi but rather like into a pub/ bar youth hostel kind in Ibiza. My first impression was negative and I felt sorry for the Gulf locals and family who have to check in in such atmosphere. This is a big NO for me. Then Check in/ out staff was rather unfriendly , I have seen so much better from the Hilton chain... and this loud music make me asking to repeat several time what they have to tell me... Finally I ask for a non smoking room and mine had a cigarette smell... and as it was already midnight and I was exhausted from my travel from France. I didn't had the courage to deal with a room change,so in result I had to get used to the smoking smell... Despite this service was overall correct, and inside the room cleaned ( except the windows) Well I have mixed feelings about this Hilton, it has potential but this "bar", "smoke" and "party" atmosphere was not what I was seeking comming there.
"Great business hotel"
Very good business hotel suitable as well as for families with kids. Big outdoor swimming pool and the area around with some bars and restaurants. Very helpful team both at the reception and in the executive lounge.
"My home in abudhabi"
Love this hotel, always choose it for business and relaxing trips,that have great location, where you can reach every where !in the heart of abudhabi,and luxury furniture too ,I recommend it for quick trips
"My Stay At Hilton"
The lobby and room look and cleanliness was perfect, the problems were that first of all, The food at the executive lounge was very limited and lacked of taste at all. My mom had to pay 150 dhs to get that breakfast and it was such waste of money. Also, The TV didn't have wifi at all and didn't allow my to plug in my hard drive.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM