Unparalleled place to have a one day meeting, since attendees can walk directly from the airport to the hotel and back to their flight! The hotel is clean, the staff is friendly, the service is great and the amenities are numerous!
A comfortable place to stay but with some uncomfortable happenings. The room itself is spacious with all the compliments you could name. the bothering part is that they try to charge you for everything... One hour earlier check-in, WIFI in the room, and the worst is that they charge over 20USD to use the fitness room.
"Great location and excellent staff"
This is the only hotel in the immediate area of the airport. It's a short walk from there and also to the blue line. The staff was wonderful; very helpful and genuine. I would recommend staying here for the convenience, price, and amenities.
"Very nice hotel, quick in and out of O'Hare!"
What we loved most about this hotel was the convenience. We were able to leave the airport and walk to our room with our digital key, drop the bags off, and be on our way. No waiting on shuttles or taxi, no lugging our baggage downtown. This was especially nice because we toted with us two young children, and managing kids and bags can be tricky. The "El" didn't take long to get us to our destination downtown, and was easy to navigate. And again, we didn't have to leave the property, except to weave through various tunnels to get to the subway. Super easy. The downside is that it did take a little bit of time to get back to our hotel at night, but since we had an early morning flight, we were able to, once again, quickly exit the hotel, manage our bags and children, with ease. I felt like this was the best way to travel since we only had two nights in the city to explore, we minimized the amount of fuss. Great location, not too noisy, and the restaurant downstairs wasn't awful. Breakfast was pretty good, lots of choices, and the kids were happy. I would stay here again as it was more reasonably priced. Staying downtown would be nice, but this was a great alternative!
"Average experience, premium pricing"
Flight back to Europe involved a 16 hour layover at O'Hare, with a first flight that landed at 0030hrs. Despite it's size, O'Hare airport is unlike many of the airports in Europe, in that there is only one hotel on the airport campus - this leads to good & bad points: The good: 24hr, friendly check in - fantastic for when you arrive after midnight, direct access from the airport, comfortable bedding, clean room & Free Wi-Fi The bad: Rooms & bathrooms are dated, with some fittings looking decidedly past their best. There are no shops / concession areas (like there are in many modern hotels), where guests can buy snacks if arriving late, or travel essentials, so the mini bar is the main option (though this was locked when I got to the room and I had to go back down to reception to get the key, along with a free bottle of water - these weren't offered at check-in). The hotel lobby the next day was also very poor - I was hoping to meet friends who live in the area for a coffee before my flight and despite the lobby being huge, there's only around half a dozen seats (all of which were occupied by people charging phones / computers, or sleeping between flights). With the total cost for my 12-hour stay coming to $349, having to enjoy a coffee whilst sitting on the lobby carpet is not the standard one would expect from any hotel brand. The overall feeling from this site is that, due to the location and solo status at this airport, they can offer a basic, outdated service at premium prices.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM