"Lacks loyalty to Hilton Loyal Members"
Unlike Hilton properties in Europe and beyond, the Hilton Dublin Airport fails to make Diamond members feel welcome or appreciated. I choose the Hotel because I am loyal to the program, and because I need to catch an early morning flight from Dublin. The hotel is not near the airport (7 kms) and the shuttle is once every 45 mins. One would expect that the warm reception and comfort of European counterparts should be reflected here. The hotel never seems to upgrade and has now made things worse by no longer offering the complimentary beverage as compensation for the lack of an executive lounge - which seems to be the new and very stingy Hilton policy in Ireland. Although the staff are friendly and professional their ability to be generous is seriously handicapped by top management. Hope it changes and that new management can bring a spirit of hospitality and family warmness to the hhonors community.
We had a breakfast/dinner package for two nights at Hilton Dublin airport. We arrived too late for dinner the first night, and had to order from room service. There weren't much choice in the menu and it took a while for the meal to arrive, but the food was nice and we got what we wanted. The second night, we managed to dine in the restaurant, and it's not the kind of 5-star hotel restaurant offering luxurious meal that you might have imagined. The price was fair, there weren't many to choose from, but they have a bit of everything. The food was nice, and everything went well. The family room we had was very spacious, and it was a pleasant stay. The shuttle bus to/fro the airport was convenient, but the location was not very close to the city centre. The bus only accept coins, and taxi wasn't at all that expensive, so we commute mostly with taxi.
"Another great Hilton hotel close to the airport!"
Everything about this hotel was wonderful (price, check-in process, shuttle, Hilton gold benefits, check-out, fitness room, dining room, staff). The staff are all professional and helpful. The hotel is clean and accomodating. I felt welcome the entire stay. I forgot a toothbrush and the front desk clerk provided me with one immediately. I will definitely stay here my next time in Dublin!
"Great experience with an economical price"
This hotel has an extremely accommodating staff with very clean rooms and all amenities at a reasonable price. I arrived before 6 o’clock in the morning because of flight schedules and standard check in wasn’t until 3PM. The staff was able to let me check in without having to wait several hours. I Travel for business and plan to make this my stop when passing through Dublin.
"Afternoon cake and coffee with parents, great service, lovely atmosphere"
Took my parents for cake, coffee and a guinness. Great, friendly service. Food was lovely with good size portions, coffee was good. Relaxing atmosphere, full bar service and full dining menu, reasonably priced. Very convenient and easy to get a quick lunch on your own or with a family. Relaxing armchairs as well as regular tables
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM