of TripAdvisor Travelers recommend this hotel
My Christmas present from my husband a couple of nights away to a Hilton hotel! On check in the staff couldn't be more helpful, room not ready but we were early however if we waited a bit longer we could have an upgraded room. When we opened the door my husband was gutted at how grotty and rundown the room was and well the bathroom....it was small and extremely dated to the point it felt dirty but I said it was fine and we got in with it! Bed creaked every time you moved and we hardly slept a wink in it, room was good size but everyone was old and grubby. Breakfast was good. Foyer and lounge downstairs totally lacked atmosphere, dreary and depressing with no one about, just thankful there was plenty to do outwith that we didn't have to spend much time there. Very disappointed, wouldn't recommend and wouldn't go back....waste of money!
"Great service "
Booked a trip 3 months ago on a weekend deal. My girlfriend dislocated her knee the week before our visit. I called the hotel and they were able to give us an accessible room so she didn't have to struggle to get over the bath into a shower. When we checked in late Friday evening the two check in staff were very helpful and friendly. The breakfast Buffett was incredible and the two chefs cooking the eggs on Saturday were very chatty and friendly! Very impressed with the level of service provided by all throughout. Room was your standard Hilton room.
I must say the staff here were brilliant everyone seemed to help everyone which was lovely to see its a really old building so expect creaky floors nice decor The breakfast was of excellent quality and worth paying for if you had pre booked The downside was no fridge and you had to pay for wifi and the to was limited but saying all of that I would stay here again
"Not a bad stay!"
We stayed here for a weekend in January. The checkin process was very smooth and staff were very friendly. We had booked a small double and yes it was small but for mainly sleeping in suited us fine. However we were located on the top floor at the end of the corridor the room was quite close to the main street and noisy mainly noticeable in the morning. Room was clean and bed comfortable. Good accessibility to town literally a 10 minute walk. Tram and bus stop literally at end on the street from airport. It was a nice stay but would definitly consider a larger room next time.
"Don't stay here."
Stayed here for 3 nights for my birthday. The place is awful. Got a good rate and was pleased. Until I checked in. Bathroom tiles had no grout. Shower was mouldy. Carpets were stained. The tv was fuzzy. Floor boards are so bad that when you walk around the room every thing wobbles and shakes. Every piece of furniture is damaged. The whole place needs a full renovation. I stepped out of the shower and a floor tile lifted cracked and stabbed the sole of my foot. After I complained the staff added breakfast onto my rate. The problem is that the place is so bad it can't be solved with a room move. (Was moved twice). Don't think that it's a 'hilton' and a decent price. Wished I'd booked a 2* hotel which I'm certain would have been better than this place. It's dangerous and shouldn't be open.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM