of TripAdvisor Travelers recommend this hotel
Was here with friends for a weekend. Staff couldn't have been nicer. Looked after us very well. Next time I'm in Edinburgh, it will be my first choice to stay. Big shout to all the staff for putting up with us.
"Welcoming and friendly!"
Stayed here before and been underwhelmed, but this time was different thanks to the staff. Don't know if there has been a recruitment drive, but the feel of the hotel was very different - in a good way! They were all consistently helpful and went the extra mile to make sure we were comfortable. The reception staff in particular deserve a mention.
"Great Hotel, Fabulous Location"
Hotel excellent, great central location, pleasant and helpful staff, bright and welcoming reception. Would definitely stay here again. Room spacious with usual tea/coffee/shortbread available. Great restaurant and bar,
Really nice hotel, within walking distance of everything Edinburgh has to offer. Staff & service is excellent. Ample size room with everything you need, some things a bit dated but in fitting with an old beautiful building and surrounds. Would definitely consider staying again.
My daughter and I visited this hotel today for afternoon tea (on a Groupon voucher). We were a bit dubious about going after reading a few bad reviews on here, but decided to try the place anyway. From arriving to leaving, we were treated well. Our lovely waitress Ana was very attentive and couldn't do enough for us. She was so polite and smiled throughout, even though she had a few more tables to deal with. The mini foccacia and ciabata rolls were lovely, with tasty fillings. They were a nice change from sandwiches. The scones were served warm, with fresh clotted cream and good quality jam. They were so light and fluffy. Delicious! My daughter sampled a few of the cakes, and again, they were 5 star. Ana re-filled our teapots too at no extra cost. We had a lovely time here and will definitely be going back! Five star!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM