of TripAdvisor Travelers recommend this hotel
"The best Hotel in Florence"
Very good location if you have a rental car-parking is free!And they offer a shuttle bus to the center of Florence, every hour.The executive rooms are big and offer a nice view.There is also an executive lounge on the 15th floor, with Great views of Florence.The prices are reasonable, and I would recommend this Hotel for anybody who visits Florence for business or holidays!
"LUCI DELLA CITTA EXCELLENT FOOD AND SERVICE"
The customer service received from the maitre Lionel was excellent. chef Luigi went out of his way to make me the best spaghetti and meatballs ever, and it wasn't even offered on the menu. They both went an extra mile to make our stay wonderful. Declious food, excellent service and a very welcoming atmosphere. friendly staff👍🏾 I will highly recommend the restaurant. Rocco & Posh
Used our Hilton points for a 3 night stay. We are a family of 4 with an 8 as well as 9 year old and stayed in a suite. The room was nice but not perfect, which I would expect for the amount of points we used. Things suck as cracked ceilings, issues with windows, cobwebs, a bit dusty, all minor things really. Another unfortunate issue is the distance, it's a solid 20 - 30 min shuttle ride away from downtown. Shuttle only picks up and drops off outside the train station and is very prompt. The great parts of our stay were the breakfast and customer service. It was 5 star. Everyone was exceptionally nice and very helpful. Honestly, I can't say enough great things about the staff. If your wanting to stay at a Hilton in Florence, I'd recommend this hotel. Just beware it's a bit far from town and somewhat older. Not really worth the points if you're staying in a suite.
"Worth this price"
A little bit far from city center,but it provide the free shuttle bus to the train station. Service is good, the price is ok. anyway, this is the good choice for who have limited budget. There is a shopping mall near the hotel.
As previous reviewers have mentioned, the rooms are stifling, we had to be switched in the end, you have no control over the heating and the staff don't seem to either. Courtesy bus is good, it is a long way from the centre but that's reflected in the price. Don't bother with the breakfast though, decidedly dry, unappealing and lacking in both flavour and heat (unlike the bedrooms).
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM