of TripAdvisor Travelers recommend this hotel
Amazing location, great breakfast at the Executive Lounge. Great value for the price paid, couldn't imagine a better stay for a Diamond HHonors member. Only issue with exchanging cash... hotel should provide this facility offering fair rates.
"Needs some work"
Great stay at the Hanoi Hilton. Though must say our room was very worn and in need of an uplift or renovation. Can't fault the service or location. Staff were helpful and attentive, location is within walking distance of the Old Qtr, but far enough away so that the traffic and car honking doesn't effect you.
"Excellent service. Fulfilled all expectations."
I spent a night here during my 16-hour flight layover. Noi Bai airport is 45-minute drive away from the hotel, but it's worth the time and cost. Check-in/out was smooth. I spoke with a female staff who has this beautiful British lilt and it was really soothing. The executive lounge was well-managed (i.e., plenty of food, controlled crowd noise, relaxing decor). I appreciate the manager's letter and other welcoming details, especially the dragon fly piece that evoked some childhood memory. Got a peaceful night rest before my expedition down south. The city looks interesting, and I would choose Hilton Hanoi Opera again to explore further in the near future.
"Friendly and helpful staff"
Generic Hilton room, but the staff was very friendly and accommodating. They went out of their way to make sure we were taken care of and always made sure we were had everything we needed. Front desk and staff made sure our half day of site seeing was handled. Can not beat $30 for a private cab to take you to the major sites, wait for your return at each one and bring you back to the hotel.
"Great location, could do with an update"
Perfect location, with huge (albeit a little tired) room - Standard room was big enough for family of four... swimming pool was a hit and was excellent value when compared to the Sofitel across the road ... I will definitely return
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM