Ideally located in the heart of Waikiki, this hotel is 10 minutes from Pearl Harbor and 25 minutes from Honolulu International Airport (HNL). Ala Moana, a largest shopping mall in Hawaii, is just a five-minute drive away giving you easy access to over 90 shops, services and entertainment.
Amazing resort. Plenty of pools & sun beds to choose. Kids had so much to do. Best juice bar located next to Taps pool Lanikai Juice Bar, which became our breakfast and afternoon snack hangout. Property full of beautiful shops, animals & the gardens & waterfalls are amazing. Starbucks located on site. Great fun watching movies on the greens. Pool food service was limited and expensive. Food within the resort was expensive. Food in Village was good. Wish they had coin operated laundry machines (Laundromat) on site. Laundromat was 10/15min walk. You drop off and collect. A 20 min walk to the main shopping strip & Cheese Cake Factory and amazing shopping. Great walk along beach front. This place was amazing. Miss it!!Comment of C. Pauline , Australia the 2016-09-05
We stayed here mostly for the location. Although you are a distance from down town Waikiki, you are right on the beach. A quick $2US into Waikiki on the trolley is easy. The hotel is huge. We stayed in the Kalia Tower which was nice. Pools were beautiful. The only downside to this hotel is the price for drinks & food. Very expensive for a family.Comment of J. Corinne , Australia the 2016-06-07
"Beautiful grounds right on the beach"
We stayed in Tapa Tower with a lovely view of the beach. Walking through the beautiful grounds on our way to each day's adventure was a plus. The Tapa Tower rooms we had are in need of updating and new mattresses. Reliable Wifi did not happen; be sure to ask for a reduced resort fee if this happens to you. The resort's restaurants are greatly overpriced for the quality of the food purchased. Try to eat with the locals elsewhere in the city for good food. For the sheer volume of people who stay at the resort, the services received after check-in were part of a "well-oiled" hospitality machine!
"Great family location !"
This is a great place for a young family--lots of pools and activities. My husband and I stayed a week and our ocean view room was big and always clean. The bed was extremely comfortable and we had no complaints with the cleaning staff. The entire complex filled with high priced designer shops so it's not a place for anyone on a budget. The Tropics restaurant served a nice breakfast but if you are not comfortable with hordes of flying pigeons fighting for left over food at the table beside you, this is not a place to visit. I found it incredible that there was no place to store luggage in the individual towers---my husband (Diamond member!) was made to take all our luggage through the rain to the building behind us and into the smallest and grubbiest of rooms. Why wasn't there a concierge assigned to do this ' Have never had that experience in any hotel, particularly a Hilton. Again, when we asked for a taxi at our "private check in" Alti 1 tower, we were told we had to walk to the main building to do so--surely they could make the call ' Little aspects like this took away from an otherwise lovely week.
"Never a disappointment!"
We've stayed at this hotel 3x this 2016, and everytime we come back its never a disappointment! I recommend taking advantage of their Hilton Honors program, its free to sign up. The app is very helpful too, it makes everything convenient, from digital check-in to even choosing your own room/tower. The check in time is at 3pm but we always try to come early to see if we're able to do an early check in. I don't know if its from being an HHonor member but we got upgraded twice already (for free!), ocean front in Rainbow tower! You won't run out of things to do here, the whole resort is literally a VILLAGE. Its walking distance to the Waikiki strip and Ala Moana Mall as well, so there's plenty of shops and restaurants to choose from. Also, every Friday they do a firework show next to the lagoon. I would also like to thank Elizabeth and Dean for accommodating us on our recent stay, the guest service is really what makes us want to come back again! Here is the picture of the view from our room (7th floor, Rainbow Tower), oh and we got it with Kama'aina rate as well! Really, what else can you ask for'
"Fantastic Location!! Great Vacation!"
This is a large property with tons of things to do, right on the beach in Waikiki! You really never have to leave the resort. It is very spendy though. We had a great room with an ocean view in the Diamond Head Tower and had a great time! The fire works show they have on Friday night is very cool! My only complaint would be that the pool was cold....the ocean was warmer then the pool which surprised me. Parking fee is $32 and valet is $39, so for a few more dollars it's well worth it in my opinion. We lucked out checking in on a Wednesday, no line...but the lines were HUGE on Friday and Saturday. The hotel accommodated our late check out since our flight wasn't until 9:30pm which was nice (not free....but it was nice)
The staff and the hotel were amazing. I had been suffering from a 3 week long headache, had been to the ER and everything - decided it was stress and this took it away!! Thank you! We will definitely be back - we are saving for our next trip.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 2:00 PM , Check-out: 11:00 AM