Ideally located in the heart of Waikiki, this hotel is 10 minutes from Pearl Harbor and 25 minutes from Honolulu International Airport (HNL). Ala Moana, a largest shopping mall in Hawaii, is just a five-minute drive away giving you easy access to over 90 shops, services and entertainment.
Amazing resort. Plenty of pools & sun beds to choose. Kids had so much to do. Best juice bar located next to Taps pool Lanikai Juice Bar, which became our breakfast and afternoon snack hangout. Property full of beautiful shops, animals & the gardens & waterfalls are amazing. Starbucks located on site. Great fun watching movies on the greens. Pool food service was limited and expensive. Food within the resort was expensive. Food in Village was good. Wish they had coin operated laundry machines (Laundromat) on site. Laundromat was 10/15min walk. You drop off and collect. A 20 min walk to the main shopping strip & Cheese Cake Factory and amazing shopping. Great walk along beach front. This place was amazing. Miss it!!Comment of C. Pauline , Australia the 2016-09-05
We stayed here mostly for the location. Although you are a distance from down town Waikiki, you are right on the beach. A quick $2US into Waikiki on the trolley is easy. The hotel is huge. We stayed in the Kalia Tower which was nice. Pools were beautiful. The only downside to this hotel is the price for drinks & food. Very expensive for a family.Comment of J. Corinne , Australia the 2016-06-07
This hotel has the best views of the ocean. They even had fireworks one night for us. We stayed in the Rainbow Tower in the Suite. One balcony view was of the lagoon and the other balcony view was of the ocean. Customer Service was wonderful. Check-in and Check-out process was easy. We will be staying here again March 2017.
"Kalia Tower & Entire Property - A great stay!"
I stayed in the Kalia tower and had a balcony with a view of the ocean. I was extremely pleased with the room & view. I stayed 7 nights and never had an issue. My room was cleaned everyday in a timely manner. I don't believe there was a time that I encountered any staff member without being pleasantly greeted. There were times I didn't even see anyone only to hear a cheery good morning as I looked up and saw someone 20 feet down the hallway smiling at me. The property has 4 pools, 2 seemed to be more kid friendly (Tapa & Paradise). The pool in the Kalia tower was small and generally uninhabited, but it had the only hot tub that I noticed. The super pool was more my speed. It had less kids and deeper water with a nearby bar and waitress service. Plus, it is just steps from the beach if you want to head out to the ocean instead. The dining and drinking is a tad more pricey on the resort, but again the waitstaff and bartenders are very friendly and accommodating. There is a decent variety of dining options from deli subs and pizza up to lobster and steak. The location is pretty decent. You can generally walk to everything in the Waikiki beach area, from the resort, in a short amount of time. Overall, the Hilton was a good value with great customer service, a beautiful view, with plenty of offerings on the resort and was located close to many options off the resort, as well.
"Beautiful Property - More Family Oriented but Good Value"
Me and my husband were getting away for a long weekend. We paid extra for a more VIP experience in the Ali'i tower, gave us access to a special pool area on the 2nd floor, and priority seating at restaurants. We had a snack the first day at Tropics, but the bar on the 2nd floor was better to us. Had a light lunch at Tropics another day, but was expensive for the quality of food. The VIP smaller pool on the 2nd floor was a nice area, with good view, and the drinks were excellent. We think this smaller pool area should be for adults only however, the larger pool, and others on the property are more appropriate for kids. We had to drown out "marco-polo" with our ear buds, but the view from that pool onto the beach and horizon was very nice so worth it. Our room was 1307 and had an excellent view, rooms clean and comfortable bed. Overall I would say the experience was a good value, if the one pool was adult only it would have been even better - the resort is very family oriented and lots of foot traffic, long lines at Starbucks every morning since that was basically the only coffee place but it moved pretty quickly. We also attended a yoga class one morning in the grassy area near the waterfall - very nice. We had deep tissue massages in the spa - also great, and the fireworks show on Friday night was good.
"You are lucky to be staying with us..."
...is what you feel like when you stay at this hotel. We are local here in Hawaii and occasionally stay at hotels here instead of paying thousands for plane tickets somewhere else. Don't be surprised when you show up for your dream Hawaii vacation to spend 1 hour in the check-in line behind 40-50 other people. Do not be surprised when the staff treat you like you are just another customer making them work.
"A Time Share here is an investment in Paradise!"
I have had a time share here for many years and they consistently make me feel like family. From up-grades to the Penthouse for my 3 week stay to remembering my name and likes, this beautiful (but crowded) resort has become my home away from home.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 2:00 PM , Check-out: 11:00 AM