Great staff great workout facility!! Had no complaints nice size room great service at breakfast and lunch. Bar was excellent. On thing is lady at front desk is slightly dismissive. But I would say I love the area it's in most of all.
"Perfect for ecents"
Perfect breakfast with omelet. Their service is very good. The room is comfortable, but it should be not has carpet cause I'm allergy. But they have good room meetings, playground and others. The price is quite expensive for me.
"Hilton Post Oak was a pleasant surprise!"
We booked the Hilton Post Oak for a single night stay, found the rooms to be surprisingly large and comfortable at an extremely affordable price! The staff was amazingly attentive (Sam K. greeted us and was one of the most friendly hotel employees I have ever met. I travel for a living so my expectations are high!) The cleaning staff were attentive as well, we needed service and they were there in minutes. We were greeted at the pool and even in the hotel parking lot by employees, all of whom wanted to know how we were enjoying our stay. They truly care about customer service at this location and it is refreshing. The location can't be beat, its walking distance to some wonderful restaurants and to the Galleria shopping center. Also very close with a quick Uber ride to other sites like Hermann Park and the museum district. The pool on the 2nd floor is beautifully maintained and peaceful. Overall, it was a wonderful stay and the staff at this hotel made it memorable. We will most definitely be back to stay at this property again!
"What a mediocre hotel experience"
We're at this hotel currently celebrating a small family reunion for the weekend. We were looking forward to a great experience, and this has been a disappointment. The good news is that the rooms are nice - clean and well appointed. However the bad news is the rest of the story: 1) We went to the breakfast buffet and it was chaos. Many of the food items were empty and had to wait for restocking, had to beg for coffee, water, etc. They were overwhelmed and not prepared for the crowd. 2). we went to the pool today and it was filthy. It had not been cleaned from the night before and looked like a mess. Empty cups all over, food left on the ground, cigarette butts, etc. What a mess. 3). There is no hot tub at the pool area. Although that is disappointing, I can only imagine how dirty it would have been. 4) The bar is expensive and the food served there is average. There is no restaurant so you have to eat in the bar area - the menu is very limited. Overall, it's been disappointing and I would stay elsewhere in the area the next time.
Location was good and room was typically nice like you would expect for Hilton, however the shower was only cold water for two days in a row. This was after they came to "fix" the issue. When I told them about the issue at check out there was nothing offered by the desk as a mea culpa. When you pay over $200 for a hotel room the least you expect is a hot shower. I will avoid this Hilton in the future.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM