The hotel is located in the heart of the city of Innsbruck, the train station is only few minutes away from the hotel, you can also take peaceful mountain walks or ski on powdery slopes , reachable within 10 minutes from the hotel
Nothing but highest praise for this hotel & and it's amazing staff! Very friendly, helpful & professional! Rooms were comfortable, food was great & the staff, again, were amazing! This was our 43rd wedding anniversary and we are heading home to Texas with great memories of a great experience in beautiful Innsbruck & made even better by our stay at the Hilton!
"Very poor treatment for diamond members"
There is neither a hilton lounge nor a separate check in counter for premium members. I did web check in so hotel kne about arrival time.i was in a hurry to get to the opera theatre and in vain tried to explain it while quieing behind a travel group of about 20 persons. the time the recepcionist dissed me off would have been the time to check me in and the group wouldnt have even noticed it. so i had to go with my luggage to theatre and return 4 hours later. TV didnt function either. Cleaning wanted to clean my room while i was there ignoring my early deparature...i was a dozen times in that hotel but shall I ever return again'
"Outdated , but great location"
We stayed here for one night to visit the city. The room is outdated, the bathroom has yellow tiles that report to the 70's. The beds are very comfortable however, and the breakfast buffet had a good selection .
For the first time I am surprised by the lack of inspired decor in a hotel, let alone a Hilton. I think the furniture was from the '80s and bathroom probably '90s. The bathtub was high and made me think of poor elderly, there was no chance they could safely get in it. Water pressure could have been better, which made taking the shower a stretching exercise. The worst part was that they did not offer complimentary internet in the room, only in lobby which had sitting for ...6 people approx. The restaurant has nothing memorable- we had a schnitzel, and meat was good but lacking any...mpf. The room was large and being at 7th floor offered a nice view over the roofs and mountain panorama. Location was also ok, walking distance to old town. All in all, I would stay in a different hotel next time we go to Innsbruck.
We spend one nite at this great hotel located right in downtown Innsbruck. Room was very nice, comfortable and clean. Very quiet place, great for a nice rest and located to an easy walking distance to the old part of the city and the view is just awesome. Staff is very friendly and the Hotel even have a great Restaurant & Bar. Strongly recommended. Did I say the view to the city and mountains is fantastic' Thank you and greetings from Costa Rica :)
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM