"Quiet location "
Comfortable stay location excellent for getting around London - room alright clean but virtually no hot water which is irritating and whilst I understand it is an old building surely by now this could have been sorted - reception area a bit soulless.
"Great room but sort out your breakfast please "
Perfect location in Green Park, the hotel is ideal for Mayfair. Short walk to the Mall, Buckingham Palace, Fortnum's. We chose a room which was very good, on the 4th floor at the front of the building, however when we book again it will be at the rear, as we found it very noisy! But the room size and cleanliness faultless! Please, please Hilton sort out your breakfast! For 3 mornings on a row the cooked food was cold! The heat lamps did not keep it warm at all!
"Worst hotel and service in London"
I booked a Deluxe room, it was horrible! Dirty carpet, horrible smell, furnitures broken, bathroom of 2stars hotel, view on a wall... service knocking on door at 9am even with "do not disturb"... last time ever in this hotel
"Great location, could be a great hotel...."
We had planned weekend in London and chose the Hilton Green Park as I'm a gold Hilton honours member. I can't fault the location it's fantastic, minutes from Green Park and walking distance to pretty much most of the west end if you like a walk, we walked from there to Covent Garden and it was lovely. Check in was ok, we were asked if we need help with our bags. Normally when I check into a Hilton as an honours member I usually get an upgrade offered or if it's busy the receptionist usually explains that, nothing was forthcoming other than we were offered free water, free wifi and more importantly free breakfast. In saying that considering what Hilton charge on their room rates here I think breakfast should be included. The hotel is very tired, with the exception of the restaurant and bar it looks in desperate need of renovation and redecoration. The room was warm and functional, but again very tired, damp was cracking the plastering underneath our window and the bathroom looked old. On the plus side, bed was comfy, no noticeable noise from other rooms and the all important hot water and decent shower meant for a functional room. Breakfast was fantastic I have to say, lots of choice, good ingredients on the fry up buffet section and an omelette station. It was comfy and unhurried. Do pay the breakfast busy time notice attention because it's very accurate. This could be a fantastic hotel, the staff were great but Hilton spoil it with sheer lack of investment and the London prices they charge, that's inexcusable in my view.
"Hilton London green park"
The room was horrible. Not what I have come to expect from a Hilton. Was really surprised at the rough shape this room was in. Huge crack and water damage on roof of the bathroom ceiling, mold in the bathroom, drink stains on the wall in the room, carpet was old, damaged and in need of replacement, shower curtain rod was broken and sink plumbing had a leak that you could hear drip for about 10 minutes after every use. Had just stayed the week prior at the Hilton in Stockholm which was perfect no complaints which is why I was so surprised at the shape of our room in London, wouldn’t call it a Hilton.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM