Great place to stay. In the pass use to be the Wilmington restaurant you close it !!!! You could keep it and when you have an even close it, but keep the Ellington restaurant open . And there was a Disco no more. Hotel is taking away the nice places
"Nice hotel, great location"
This was our first mini break since having a baby, so we were here with baby and buggy in tow! Swift check in service, quick lifts, always spotlessly clean and well positioned staff. Good base for sight seeing, a short walk to many good things.
Nice hotel -- nice sized rooms and bathrooms too. Great convenient location just noth of Buckingham Palace and opposite Hyde Park. The Executive lounge is fairly large, and has a great view of Hyde Park as well
A lovely place to stay, within easy reach of theatre land. We had a few minor niggles such as the tv not working, but they were put right as soon as we reported them. The staff were friendly and very efficient and the breakfast buffet was excellent!
A good location, the hotel itself is fairly business like, the decor is a little tired and could do with a lift. Views from the rooms are stunning and recommend asking for a high floor. Location is ideal for most areas of london with tubes and buses close by. The staff are mixed, some helpful, some not. Room service and housekeeping were both very slow to respond... 3 hours and two calls for replacement towels for example... Beds are comfortable, bathrooms clean and well stocked with products. Restaurants are good, with Galvin at the top - which is just superb... Overall though the hotel isn't in the luxury category but it is perfectly acceptable...I'd give it very good if the decor was lifted and the staff were just a little more helpful..it doesn't need much.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM