Excellent value for money. Much nicer than your typical 4* airport hotel. A bit of a far drive from the airport itself though.Comment of S. Raheem , United States the 2016-01-04
Great overall experience. Hotel was very nice. Staff was great. Only knock was that wi-fi internet is not included in your room but is available for purchase. For that reason alone I probably won't return here other than that great hotel.Comment of U. Christopher , United States the 2015-12-14
Delighted to find a modern hotel.Comment of G. Robert , Australia the 2015-02-11
"A good hotel for a night near the airport"
Just came back from a trip to the Canary Islands. Our connections were in Madrid and we stayed two nights at the Hilton Airport (one on each leg of the trip). The Hotel is very clean and very dignified. Zero waiting time at the reception desk. Rooms are large, beds are very comfortable. In short: very good.
"A good choice in Madrid!"
this hotel is reasonably close to the airport... But take the free shuttle rather than a taxi... It will save you about 25 euros. The shuttle comes about every 25 minutes , but the area isn't as clearly marked as it should be. Anyway, the hotel is huge and has all the bells and whistles you would expect from an international Hilton. Check in is fast and friendly. We stayed in the North Tower in room 135 and it appeared that most of the hotel was empty. that's not a negative, just a noted point. The room and the hotel itself is decorated in high style with designer furniture ( Eames chairs and Arne Jacobsen!) everywhere. Our room had a shower but no bathtub a point to consider if you fancy a soak! The bed is comfortable and on the firm side and a choice of soft pillows. The lighting is a bit dark overall, but bright enough in specific areas: bathroom sink is remarkable! We dined in the bar/ grill and the food is a bit pricy ( by US standards) but VERY GOOD,! Highly recommended! In leaving the hotel we took the early morning (5AM) shuttle back to the airport and was pleased to see a free continental breakfast in the lobby! We would stay here again without question. The staff is friendly, free wifi in the lobby, room was impeccably clean
"OK, could really use good, deep clean."
As a Hilton Diamond, I stay in Hilton properties 100+ nights a year. The Hilton Madrid Airport is OK, location was great, <1 mile from the airport, a little bit hard to find (local taxis had to be told how to find the entrance) and also next to a pretty busy road. Good news is very little external noise gets into the room, the airport is close but not disturbing. my rooms was fine, with the exception of the shower in the room above leaking into my shower whenever the occupant above took a shower.... Breakfast on the ground floor was great, lots of choice and good service. Breakfast in the executive lounge was continental and really not worth bothering with. I never saw a single person in the EL for breakfast! Evening snacks and drinks were fine. The restaurant was a bit hit or miss, one night I had lamb cutlets and ordered them medium, they came out over done and very tough. Another night I had a soup which was great. Service throughout the hotel was great, especially the bar area and everyone I met was helpful and seemed happy. The only negative was that everything felt like it could really use a good clean, for example the exterior of the class elevators is caked in a thin layer grime. Same with a lot of other glass surfaces. In summary a good hotel in a great location with respect to the airport that needs a bit of TLC.
"On the way from Gran Canaria to Porto"
Very good accommodation and service. The room was comfortable, modern and clean (324). Amazing room service. Although we arrived very late we were able to order nice food for dinner. The truffled pasta with almond and chicken was delicious! Unique design. We recommend!
"Excellent hotel near airport"
I stayed here due to an early morning flight out of Madrid. Hotel has an airport shuttle. Very nice, modern, clean, and spacious rooms. Friendly staff. Food at the bar was very good and service was excellent. My only complaint is that the section of the hotel and the hallway where my room was located was very empty and dark. My room was in a corner of the hallway where it was even darker. This made me feel uneasy/unsafe entering and exiting my room.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM