of TripAdvisor Travelers recommend this hotel
"Top Notch Place To Stay"
Outstanding hotel, staff is outstanding. Breakfast expensive with better alternatives nearby. Somewhat out of the way for sights other than the UN but manageable with taxis. Would recommend to everyone.
"Great Value Great Location"
Very enjoyable, but brief, business stay. Typical Hilton - very clean, friendly helpful staff, comfortable room. I appreciated the historical value of the building. would like to go back with my wife.
The staff was helpful and friendly. The location is great, not too busy between 1st and 2nd avenue but a short walk to the action. No quality restaurants in the hotel, but you're in NYC, have thousands of restaurants to choose from or deliver to you.
Just average hotel in a great location. Ask for room on a high floor if you want to see anything. Breakfast buffet was good but don't try to order just toast and coffee. If you're in the room you will be billed the entire $34. In walking distance from UN, Times Square, Bryant Park. Lots of cafes and the usual chain eateries around.
"Worst Hilton Property I have Ever Stayed In. Avoid At All Costs."
This was quite possibly the worst hotel experience I have ever had with Hilton. The staff had attitude, they were surly and unhelpful. They didn't even wear a uniform. Managers on duty rocked around in Jeans and polo shirts. For my entire stay (2 nights) Mugs and litter was left in the corridor outside my room. Room was inadequate and was poorly furnished. This I can live with, but the problem was it was filthy. There were hairs in the bathroom and stained linen. Despite Certain tier HHonors members getting free breakfast, you are made to sign the ~$35 bill and it only gets removed upon check-out. Staff didn't care about anything. They didn't care that the room was dirty, they didn't care that their guests weren't happy. New York has literally hundreds of hotels. Don't stay here, even if you are loyal to Hilton as you would regret it. There is no sign of customer service or proper management. This hotel is derelict ruin.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM