"Hilton needs sprucing up"
The hotel is a modern design but needs to be cleaned up and renovated. The room was fine but needed paint touch ups and was not sparkling clean as I would expect from a Hilton. Staff was friendly and accommodating but not super efficient.
"Location location location"
The room was spacious, clean and a nice size bathroom. Everything at your finger tips loved staying here and will definitely be back. Only complaint is having to pay for wifi. The bed was so comfy and as we were going to a show at The Plenary the location was perfect.
"Great Place to Stay"
We were pleasantly surprised at how nice this hotel was. We chose it because we are HH members due to our use of the Hilton hotel in Kuching and we needed to be on this side of the city. This hotel outdid its Kuching counterpart tenfold. Service was great, rooms were mostly clean apart from a few sticky spots on some of the surfaces in the bathroom (hopefully just toothpaste or hair gel !!). The beds were very comfortable and clean. The only downfall was the noise from the DFO car park works directly under our window even on level 16 (not the hotels fault) but these works went into the night and morning and the windows hardly cut the noise out. Kept us awake for most of the night. The hotel is conveniently located across from DFO, but about a $10-$15 taxi ride into the city. Still we needed to be on this side of the city for alternate reasons, if we were there for the actual city we would stay in something more centrally located. I would stay here again though, but perhaps after the DFO car park is finished.
I have stayed at many five star hotels before.. And I have to say.. Even though this was a comfortable stay.. The room didn't really do much for me.. Quite bland. The decor wasnt really inviting. No wow factor which you want for $400 plus a night.. The buffet breakfast was lovely.. And definitely warrants adding to your room purchase rather than paying separately..! The location is great.. Close to dfo and crown. I'm not sure I'd stay here again.. I know of others much nicer in the area. ✔️
Classy hotel, great service from the concierge to the check in staff to the restaurant staff. Great views from the room & in a great location. Heaps of bars & restaurants right out the front door & DFO shopping 2 minutes away. Take a short stroll to the casino or catch a tram to the centre of Melbourne which only takes 5 minutes.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM