"still love the Hilton Reforma"
Once again I had a lovely stay at the Hilton Reforma thanks to the friendly staff, great facilities (calm room, good executive floor facilities and very, very good food). i just wished my weekend visit had lasted longer.
"Great downtown experience"
The hotel location is perfect, you are close to the Alameda park, Palacio de Bellas Artes and the Zocalo. Felt safe and the hotel was very clean and well maintained. The staff was very friendly and helpful.
location, location, location!! perfectly placed to get out and enjoy Mexico City and at the end of your days journeys to be welcomed back with respect and gratitude. the park across the street a simple 3 minute walk especially inviting in the early morning hours
"Above and Beyond"
We can't say enough good things about this hotel! We were arriving on the day of my daughter's 15th birthday so I called the hotel the day before to ask if they could do something a little special for her as a surprise. Both Cesar and Luz emailed me and gave me a couple of options. I chose a M&M filled glass and asked if maybe they could have a balloon with it. When we arrived, we were blown away! The entire room was decorated. I will attach photos. It was truly amazing and something she will never forget! Aside from this very personal experience, the hotel itself is fantastic. Giovanni checked us in and actually checked in with me more than once via text to make sure we were enjoying our stay and to inquire if there was anything more they could do for us. Again, above and beyond service. The location was perfect! Across the street from Alameda Square and very easy walking distance to the Zocalo. The rooms were spacious and the beds comfortable. We can't wait to return to Mexico City and we will definitely be returning to the Hilton! Thanks to all that made our stay so amazing.
"Great location, lovely staff"
This is a great centrally located hotel with only about 15 minute walk mostly along a pedestrianised area to the central square with cathedral and palace. Rooms are large and functional. Bathrooms could do with a little upgrading, but otherwise lovely. Bed is big and very comfortable and staff are friendly and helpful. Breakfast is provides plenty of choice and nothing was too much trouble. Would recommend for business or pleasure.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM