of TripAdvisor Travelers recommend this hotel
"Very good hotel and perfect location"
Being right across from the Osaka station this hotel is perfectly located. The positives are that the staff speak great English and the rooms are nicely spaced. A few issues do exist, one being that the included breakfast charges $10 for a single 10oz Coke. The beds and pillows are not very comfortable, but I understand they are standard for Japan.
"Great location and close to the train station"
This hotel is located near the train station. Hotel is located downtown. So there are plenty of places to eat. There are shuttle busses you can take from both the ICN airport as well as Haneda airport which makes it very easy to get to and from the hotel.
"Solid and enjoyable hotel"
I stayed here as my first stop in Japan and enjoyed my stay. The hotel was well situated near Osaka station, which meant easy access to many places around Osaka and beyond. Check in was quick and the front desk staff were always polite and attentive. As I entered into my room, the room was spacious and the fittings well maintained. The only set back is that the mini fridge was malfunctioning and was pumping out a good amount of heat. From what I heard, this is a common problem. The hotel is not boutique. While current, the rooms do not feel modern. Perhaps updated in the last 5 or so years. This is especially obvious with the carpeting and the bathroom. This is the only reason it didn't reach a 5 rating. Overall I felt it was value for money and worth revisiting in the future.
"Perfect business hotel - Location, Location, Location"
It's been a few years since I've stayed at this hotel but I was very pleased with the continued excellent service, updated rooms and terrific location for both business meetings and sightseeing. The connection to KIX and rail station means never rushing to flights or appointments.
"Smaller Room- Lounge - Good Location"
Stayed a couple nights in December on a quick trip to Japan. If you arrive at the Shin Osaka you can get there 2 ways- one by taxi or take a local train to the main Osaka station then walk across the street. Staff here are great and ready to help in a moments notice- staff at the club lounge are also very helpful. Room itself was the smallest I had encountered in my travels in Japan but it was clean and had everything you needed. When your looking at places to stay in Osaka being close to transportation I think is important and so this location does have that. Only 2 blocks away is a large area filled with many bars and restaurants and at the train station there are a few huge malls. Breakfast can be at the lounge or down on the 2nd floor for a buffet and we ate there every day and enjoyed the food. The lounge itself is rather small and can be quite full. Evening drinks and food choices were limited compared to other Hilton's. There is also a top floor bar/restaurant. Overall I would come back here for the location, room is just ok.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM