It was a wonderful stay. overall excellent. however parking space needs to be improvisedComment of J. Sarveni , Malaysia the 2016-10-02
Great service offer from the hotel stuff, special thanks to Hasmah, Anznizam, Mustafa and Shaziana!!! Starting with breakfast you guys make my day :-) Continue like this! It always a pleasure to stay at PJ Hilton....
"King Hilton Guestroom Plus"
Overall room was superb. Bed and pillows were comfortable and just nice. Comes with full toiletries, bathrobes and also an ironing board with steam iron. My room was located at the East Wing. Location is ideal for my business purpose which is in PJ area. Nearby which is just opposite the main road there are few choices for dining(KFC, Subway, Nasi Kandar) and a 7-11. Buffet spread could be better. Mainly are local dishes, lacking on western choices. Little rotation/alternate dishes for those staying more than a few nights. Parking is complimentary. Downside though is you have to carry your luggage up a flight of stairs from the basement car park. No lift from the basement car park to the lobby. There is a hidden lift on the east wing which comes up to the ground floor from the basement but it's located at the far back(so once on the ground floor, you will have to walk a distance following minimal signage placed to the front lobby). Reservation was done through Hilton's app which was simple and easy to use. Pre-checkin was also done through the app 1 day ahead, which allows guest to select the preferred room. Novel idea but not working correctly. Selected a room which indicated was a smoking room but upon arrival was informed the selected room is a non smoking room. In the end, the front desk had to manually reassign me a different room.
"Good Hotel with friendly staffs "
I have been staying in this hotel for several times and enjoyed every stay. Checked into executive room as the room rate is reasonable, it's really cheap with the Hilton premium club discount. Staffs are friendly, always being attentive to our requests. Check in was smooth and fast, room is spacious, with a welcome fruit basket and a box of chocolate on the table. The room design is not modern but it's practical. Breakfast at Paya restaurant was great, even at times when the hotel was fully booked. I'm overwhelmed with the friendliness of the staffs. The senior Chef walked to my table and asked me what he could done for me, everyone greeted you with smiles, it was a pleasant dining experience. The down side of the hotel is their Swimming pool, there's no children pool and the depth, 1.5 m is too deep for children and a petite Asian.
Petaling Jaya Hilton is one of the few hotels located in Petaling Jaya and it's convenient located with good facilities. This is a good place to stay for those who want to be away from city and at Petaling Jaya area.
"Clean Hotel, But I Had A Sleepless Night"
Overall, hotel is clean. Breakfast was ok. I was extremely dissatisfied with the room noise. Noise came from air conditioner, it sounded like a mechanical movement. The noise was still there even if I switch it off. It disturbed my sleep.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM