of TripAdvisor Travelers recommend this hotel
"Excellent location and hotel"
The location of this hotel is great as is right next to the beach. We got upgraded for a King Delux and loved the big bed! I was very impressed by the housekeeping staff! They would arrange everything in your room and came twice a day. The resort has all the things that you need including 3 pools - one for every need. Their main restaurant was very good(Salis) but the italian one(Buen Apetito) I was not impressed by the quality of the food or the menu choices. We had a great stay overall with no problems and great staff!
Lovely hotel with plenty of amenities to suit all ages. Big Hotel grounds with transportation operating 24/7 to get you around the complex. Rooms are spacious and clean, you don't want for anything, the staff are extremely friendly and at your service at all times. Restaurants operate well, they provide a wide variety of cuisines to suit all and friendly staff. Karon beach is a 5 minute walk and there are plenty of shops and restaurants along the beach main road.
"Beauty in crazy phuket"
When we got out of the airport we were overwhelmed by Phuket, it looked like a cheap Las Vegas strip. But this hotel is in an oasis of its own. A bit of a walk to town but then we didn't want to be in a crowded area so this was perfect. Stay at the beach front tower. And most definitely use the spa it is unbelievable.
"Thai Thai Restaraunt! Worst dinner!"
We expected fine dining Thai but were dissapointed. From the outset we did not feel welcome, standing in the doorway waiting for staff who were too busy to clean other tables. Initially we were seated next to a pile of dirty dishes at the kitchen door. We had to try and flag down staff to order water, the wine and eventually food. Our main dish of crispy pork belly stir fry was exchanged with a pile of pork mince and when i asked our waiter he told me it was minced crispy pork belly' the 3rd waiter who arrived told us that they ran out of pork belly and swapped for the mince. No apology was offered and my feeling is that the staff thought we would not know any difference. The same staff were surprised when we wanted to order sonething else but unfortunately the prawn dish was equally as dissapointing(3 prawns and a pile of fried rice) We chose this special restaurant for my birthday but the only thing memorable, other than the price, is dissapointment.i would never recommend this restaurant. 17.01.2017
We loved this hotel. I normally do not like large hotels as much as smaller ones, as they lack charm and service can be quite impersonal. Well, this hotel proves that a big hotel (and this is as big as they get), can also deliver good service and quality. Staff was excellent, facilities were beautiful, location was perfect. Nothing to put a finger on!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM