of TripAdvisor Travelers recommend this hotel
This hotel is located about 5 - 7 minutes walk from the old town and 15 minutes from the famous St-Charles bridge. Rooms are a great size (you have enough space to do yoga if you want). Very clean and comfortable. If you have access to the lounge like I did, the quality of the food, especially breakfast, is impressive. I could add that the rooms are very well isolated as you can't really hear the people in the other rooms. It costs 660Kr for a taxi from the airport. If I had to pick one negative, that would be the tv in the elevators showing the news. When I visit a city for the weekend, I do not need to be 100% connected to the news...
This hotel has an excellent location. Walking distance to the main city landmarks, mail train station and point of interests. The facilities are superb, even when I need to say that the lobby appearance should be in accordance to what the hotel really is. The rooms are very comfortable, clean and will all the amenities you will need in you room or in the hotel. At dine at the Zinc, the main restaurant. The food is excellent, but not better than the service. Is a great experience at reasonable price. After all the best asset in this hotel is the personnel.The service is excellent fro the reception to the executive lounge. All employees do their best for you. Another surprise is the multi language options in the personnel. Definitely a great experience in Prague.
"Business Trip - Nice Hotel let down by cold breakfast buffet"
Stayed for a few days, nice hotel/rooms, staffs very attentive but let down by cold breakfasts, maybe I was always at the end of the rush but all of the cooked breakfast components were cold... Ate out subsequent days...
I had 3 nights booking and everything was perfect. Reception staff was very quick and she was take care of me. I had executive lounge access, service was amazing on there! I felt like, I'm at home! They asked me everything and they tried to improve their service. If you want to learn what is the meaning of "Hospitality" go there! Thank you for everything! Your every single staff is unique and they are shining like a diamond!
"Has this changed and not for the better"
I've stayed here in the past and had put it as one of the top European Hiltons - not anymore. The attitude is cold and curt. Seems they really didn't care. The person running the executive lounge spent most of her time chatting with other staff in the back room. In the past they have always been friendly and curious on how to make your visit better. A real disappointment. Rooms were decent. I'll choose the other Hilton in town next time.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM