of TripAdvisor Travelers recommend this hotel
"5 star breakfast"
Big room, big television and large window with nice view of the street. We had room #221. The window could not be opened. The air condition worked well during the day but worked poorly at night and it was hot. In the bathroom, there was no shower curtain but just a glass wall much too small to stop the water from spilling on the floor. Internet is free with wifi in the reception area, the restaurant and bar. The hotel personnel is very welcoming. What we liked best was the 5 star breakfast buffet which was included in the price of the room. It is close to everything you want to see in this beautiful city.
"Nice modern hotel in central location"
We enjoyed staying at the Hilton Prague Old Town for four nights at the end of our Danube cruise. It had all the conveniences of a modern hotel and was within easy walking distance of all the old town sights. There was a sumptuous breakfast buffet in the restaurant, which has a varied menu for other meals as well. Staff is very helpful, they had a concierge.
"Good central property"
This is one of two Hilton propertys in Prague. To be totally honest I prefer the other one which has a much better healthclub and sauna area and a very large executive lounge however in terms of location this hotel wins the prize! Hilton old town is literally in the very heart of the old town, across the street from the Marriott and a pleasant short walk down to the bridge and beautiful Charles river. Lobby is quite small but has an airy feel to it if that makes sense. Reception staff are efficient but lack warmth and friendliness, teach them to smile!!! They obviously have there better staff working on the exec level as service in the lounge is excellent. If you have HH Gold or Diamond status you will have access to the lounge where you can enjoy a private relaxed breakfast along with a complimentary bar and light buffet in the evening. If you don't have Gold or Diamond status it may be worth seeing if you can pay to upgrade, since we noticed breakfast itself is very expensive . The hotel features a gym, much smaller than the other Hilton but ok for a quick workout. There is also a small sauna area, though this was quite busy in the evening. the lady I was travelling with did not want to use it since it was full of young naked men not just with swimming trunks off but towels off aswell!!! In an international hotel I think they should have a separate sauna facility for ladys or inleast a couple of hours in the morning where the sauna is for ladys only. The pool was ok for a dip but not for a serious swim. Rooms are excellent, certainly on the executive level with every comfort you need for a comfortable stay although bathrooms are a little outdated but certainly comfortable. Slept well and rooms are quiet with no external noise which is good considering your in the heart of the city
We stayed in this hotel in June 2016. We didn't know what to expect, but were delighted when we checked in and were upgraded to a suite. Things just got better from there. The executive lounge is impeccable and the staff treat you like royalty. The selection of food and drinks are impressive and the free breakfast each morning will fill you up for hours. r We received the best service from this staff of any hotel in which we have stayed. The manager of this hotel should be very, very proud.
"Great Location and Concierge Service"
The Hilton Old Town is in the middle of Old Town Prague and has a excellent staff. (We were upgraded to a larger room and had access to the concierge level due to my HHonors diamond status. A great benefit if you qualify.) I highly recommend not prebooking any excursions prior to your trip and use the concierge at the hotel instead. That way you can book an excursion suitable for the weather on that day. I prebooked a dinner cruise with my travel agent and we ended up cruising in the rain. Also the concierge was able to quickly book us on a bus to Nuremburg when our travel agent screwed up our arrangements.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM