Camera molto spaziosa e pulita. Personale gentile e disponibile. Colazione favolosa. Struttura molto bella e nuova. Spa e zona wellness molto bella e funzionale. Unico difetto linea wi-fi con segnale debole nella camera.Comment of D. ROBERTO , Italy the 2016-02-12
"Big is not always best"
With more than 800 rooms and two large lobbies, this is definitely a business hotel which lacks the charm a tourist might hope to find in Prague. There is a central bank of lifts which never kept us waiting for long - but our room was a good two to three-minute walk away down two seemingly endless corridors with drab decor and worn carpets. It felt as though the whole building had not been touched since the 1980's, and for us fell far short of what we expect from a five-star hotel. The room itself was spacious, but dowdy, decorated in shades of beige and brown. The huge bed was comfortable, but the room had some serious design issues. A section of the built-in counter along one wall converted to a 'dressing table' by lifting up a desk-style lid with a mirror underneath which revealed a drawer housing a hairdryer. However, once the lid was up, it blocked access to the one plug available for use with hair straighteners, etc. We had a toilet separate from the bathroom, which boasted a huge tub. However, due to a fixed glass shower screen along one side of the bath, the only way to turn the water on was to hang on to the grab handle on the far side of the bath with my right hand while stretching for the taps with my left at a decidedly uncomfortable (and unsteady) angle. The breakfast buffet offered the usual wide but soul-less range of foods, but I was pleased to discover I could have a cafe latte rather than the stewed coffee you usually get in these places. But here again there was an access problem - tables were so close together diners had to keep moving their chairs to allow people through, very annoying when most people made two or three trips to the buffet. The hotel is a good 15 minutes walk from Old Town Square, and you have to go through a small mall to get to the main drag - which can be empty and therefore slightly forbidding at night. We stayed at the Hilton for two nights as part of a longer package holiday, and can understand why the company needs to book larger hotels to cater for its guests. However, there's large - and too large. On both days we were there the hotel was swamped by delegates from two big conferences, and as we were on holiday we did not enjoy the business vibe. If you're looking for a relaxing time in Prague, I'm sure you could find far better options for the price.
"Professional and complete"
First of all, there are 2 Hiltons in Prague. This one and one a bit closer to the center. Although this one is not centrally located, a 15 minute stroll will take you to the center of the town. I personally prefer this one over the other as the setting is a bit more professional. Business men will be in the majority while the Old Town version of the hotel will attract more tourists. Rooms are clean but not very different from the rooms you find in most (business) hotels. The toilet is separate. No sound from the hallways can be heard in the rooms, although my room was close to the elevator which makes a loud sound when it arrives at the floor. The bathroom was small but convenient. bathrobes are provided. For the business people, there is a large desk with ample plugs for charging your electric devices. An iron and board is provided. There is swimming pool and fitness area. The hotel is built around a (covered) atrium which gives it some kind of "grandeur". The breakfast is in buffet style and contains an extremely large choices for all tastes. Your are helped to your seat which is very handy when the place is crowded so that you don't have to search (and fight) for a place. Check in and out are very efficient. One negative point is the transportation. When you need a taxi, ask for a public one, otherwise you are presented with a limousine from the hotel which costs double (literally). Also the internet may need some revision. There is a free version which is rather slow. For a premium one, you need to pay extra.
"Starting to feel a bit tired"
Arrival was smooth, check in was efficient. Carpets in the corridors worn and the room I had (5080) pretty dated. Rooms either look outside or inside the massive atrium, they are quiet. Breakfast buffet was OK, gym very well equipped and spacious, plenty of machines and free weights, TRX etc. But not a 5 star hotel as it is advertised. That is why I have it 3 stars. 15 minute walk to old town
Great stay at the Prague Hilton. Whole family made to feel welcome and special by the staff who responded to every request immediately. Would recommend this hotel to anyone visiting Prague - one of the best Hilton's I have stayed in!
"Good Hotel But A Bit Out The Way"
The hotel is enormous and on entering there is a huge impressive atrium where shops and the hotel restaurants are located. Our room was a typical "American" style good size with large king sized comfortable bed. Breakfast was excellent with plenty choice. There are a few restaurants within walking distance. The location isn't perfect for the main sights, it's quite a bit away from the Charles Bridge, Old Town Square etc and as the weather was so bitterly cold during our stay we would preferred a more central location.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM