of TripAdvisor Travelers recommend this hotel
"Didn't Live Up To Their Name"
Not the usual Hilton standards, older hotel, room temp was uncomfortable and unable to control, breakfast was overpriced. Staff appeared to be inconvinced by having to assist guests. Gentleman also checking out at same time had numerous complaints.
"Good sleep but dodgy shuttle"
Stayed at the Hilton Rosemont / Chicago O'Hare for a night. The hotel website told us there was shuttle service, but after one hours wait at the airport arrival terminal we had still not seen and shuttle. Luckily for us there was another passanger who was staying at Doubletree that was getting cold too who called the hotel to ask. In 15 minutes the shuttle arrived. It seems we were supposed to have understod that we should have called the Hilton! We at last arrived at the hotel much later than planned. We ordered a meal to our room, which arrived short of tableware. The bathroom was properly cleaned and one of the towels had a huge stain. But we were so tired that we had no energy left to do anything more the situation. Pointed out all the faults for the duty manager the next morning who was very polite and apologized, and canceled our room bill. Thank you for that even though with some attention all this mishaps could have been avoided. The breakfast buffet was very good.
"Great room and conference space "
I stayed here for two nights, attending a crafting event. The room was lovely, especially nice when sharing with another person to have beds in two separate rooms with two tvs. Also nice to have a table with two comfortable chairs to sit on. All too often one person ends up sitting in bed since there's only one chair. Room was cleaned quickly and well.
"Great weekend getaway"
Love this hotel. Good service, great location. Rooms are clean and well kept. At our most recent stay, we had a runny faucet in the bathroom sink. We informed the front desk and they sent up a plumber right arway to fix the problem. Mohammed the night front desk clerk went out of his way to help me connect my IPad to the Intrnet. Being that I am technically challenged, he was so patient and understanding. I really appreciated his help.
"Great Birthday Stay"
I got the King Suite using Hilton Honors Points. I had several friends come to room to pre-game before going to a concert at the Allstate Arena. The room was a nice size and clean. The location was perfect for the Rosemont bars, the casino, and the Allstate arena.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM