of TripAdvisor Travelers recommend this hotel
"Standard Hilton with expected amenities and level of class"
Standard Hilton with expected amenities and level of class. This is the airport location so expect a noisy room both from the air traffic and the opening and closing of room doors as guests come and go at all hours. I would definitely recommend requesting a room not near the elevator as it chimes and announces the floor. The bar is nice with a fireplace wall and very hospitable bar staff.
Good for a night's sleep, but not otherwise outstanding, it is not that close to the airport, although the shuttle runs rather frequently, I may or may not consider staying here again, price was a little steep for the service offered
"Front Desk Agent was rude"
I stayed there on Nov 23 with my cousin, the room was a bit small at the end of the hallway. Went down to check if there was any upgrades available for HHonor gold member, but was rudely told that that's I paid for. Have stayed in different Hilton brand in that area and the Hilton Rosemont customer service was the worst. All the others Hilton staff are friendly and cheerful. For the Hilton Rosemont front desk agent, you can tell from their face expression NOT TO BOTHER THEM. Will not recommend to stay there again.
We stayed one night while visiting relatives over the Thanksgiving weekend. The hotel was lovely- much nicer style and detail than one often sees in airport hotels. Our room was small but very nicely laid out. It had beautiful floor to ceiling windows and lovely furnishings. The bed was very comfortable. We were on an upper floor but heard absolutely nothing in the way of hotel or airport noise. Slept very well. We ate breakfast in the hotel restaurant. It was quite pricey( prices that you would expect around the airport) but delicious, with good service and nice decor. The room had small upgrades- things like a better than usual blowdryer and real creamers(not powder) for the room coffee maker that were nice touches. The one thing that I did not like at ALL was that they charged us 25.00 to park in their parking lot. You expect his downtown of course, but have not encountered at the airport. This was not listed on the website- seemed like a sneaky upcharge that I did not appreciate.
"Comfort, convenience & priced right"
The Rosemont Hilton is an ideal location for the purpose of my visit. The rates were very competitive with the surrounding alternatives. The staff are genuinely friendly and helpful, the pub and restaurant are equally comfortable and offer a wide, reasonably priced selections. The room was clean and well maintained. All around, quite a satisfying experience. Business or leisure, a good choice in northern Chicago.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM